Cynthia Easley

• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
• Cleaned and organized classroom and helped assist with weekly lesson plans.
• Provided bus service for students with IEP.
• Assist in lunchroom and daily transitions of off site activities.
• Lead teacher in teacher absence.
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery
• Cleaned, organized and restocked classrooms for upcoming classes
• Developed and implemented strategies to improve student engagement
• Helped teacher prepare instructional material and displays
• Assisted students in developing deeper understanding of course concepts by providing one-on-one support
• Collaborated with instructors to develop engaging lesson plans
• Prepared reports and maintained administrative records
• Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results
• Laminated teaching materials to increase durability under repeated use
• Maintained and operated classroom equipment to maximize use and lifespan
• Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers
• Took part in professional development workshops to boost skills
• Stepped into non-classroom environments such as libraries to help staff manage demand
• Monitored students in computer lab to enforce proper use of resources
• Assisted with school field trips and special events by collecting permission slips and payments
• Developed and delivered presentations on course topics
• Helped teachers manage bus loading and unloading
• Graded and provided feedback on assignments
• Conducted weekly review sessions to help students prepare for exams

Supervised 18 employees in the research dept. Locating missing deposits and bank errors. Complied with subpoenas from various government agencies.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
• Evaluated employee performance and coached and trained to improve weak areas
• Achieved results by working with staff to meet established targets
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
• Monitored workflow to improve employee time management and increase productivity
• Maintained compliance with company policies, objectives, and communication goals
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts
• Conducted routine inspections to check quality and compliance with established specifications
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
• Boosted team performance by developing customer service training materials and conducting service training
• Developed and implemented customer service policies to enhance satisfaction
• Solicited customer feedback to identify and improve on areas of weakness
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures
• Optimized customer experience by delivering superior services and effectively troubleshooting issues
• Frequently inspected production area to verify proper equipment operation
• Educated staff on organizational mission and goals to help employees achieve success
• Evaluated staff performance and provided coaching to address inefficiencies
• Evaluated customer needs and feedback to drive product and service improvements
• Conducted regular reviews of operations and identified areas for improvement
• Collected, arranged, and input information into database system
• Generated reports detailing findings and recommendations
• Created and managed project plans, timelines and budgets
• Developed effective improvement plans in alignment with goals and specifications
• Helped meet changing demands by recommending improvements to business systems or procedures
• Devised and implemented processes and procedures to streamline operations
• Developed and updated tracking spreadsheets for process monitoring and reporting
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
• Gathered, organized and input information into digital database
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
• Observed packing operations to verify conformance to specifications
• Maintained database systems to track and analyze operational data