Cynthia Edwards
Bethalto,IL
Summary
Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering 35 years of related experience.
Overview
35
35
years of professional experience
Work History
Service Secretary/Warranty Administrator
Roberts Motors
02.1988 - Current
Collect and process customers payments for service repairs made. Answering phones and directing customers to the proper department necessary to enable a smooth experience. Process warranty claims through Ford in a timely manner. Assisting cashier for end of the month responsibilities to close each ticket in a timely manner. Reporting technician performance to service manager on a weekly basis. Assist co-workers with whatever is necessary to help make their job easier for everyone involved.
Education
High School Diploma -
Southwestern High School
Piasa, IL05.1978
Skills
Typing
Calculator
Computer
Microsoft word
Answering Phones
Customer Service
Filing Paperwork
Timeline
Service Secretary/Warranty Administrator
Roberts Motors
02.1988 - Current
High School Diploma -
Southwestern High School
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