Cynthia Escagne

• Maintained positive relationships with students, faculty, alumni, and administration.
• Regularly met with enrolled students to confirm success and identify problem areas.
• Identified and addressed concerns of incoming students .
• Worked with financial aid office to verify student's' applications and discuss payment options.
• Assessed student's abilities and recommended degree programs to highlight strengths.
• Utilized tracking systems to monitor applicant progress, providing timely status updates and assistance as needed throughout the admission process.
• Streamlined application review processes through electronic database management enhancements that reduced paperwork burdens.
• Increased student enrollment by developing and implementing targeted recruitment strategies.
• Conducted thorough evaluations of applicant credentials, ensuring a fair and consistent selection process based on merit.
• Mentored junior admissions advisors, supporting their professional growth and performance improvement.
• Managed a caseload of prospective students, guiding them through the entire admissions lifecycle from initial inquiry to enrollment.
• Organized open house events that showcased campus offerings, resulting in increased interest from potential applicants.
• Participated in regional college fairs as an extension of outreach efforts leading to increased inquiries from interested students.
• Evaluated student success rates post-enrollment to inform future admission initiatives aimed at long-term retention.
• Communicated regularly with faculty members regarding program updates and requirements necessary for accurate advising.
• Enhanced candidate evaluation criteria with the establishment of standardized assessment tools.
• Assessed student interests and skills and provided strategic information about pursuing suitable courses.
• Fostered a positive team culture by facilitating regular meetings, setting clear expectations, and celebrating successes together as a group.
• Helped students develop organizational, time management and study skills.
• Collaborated with academic departments to align admissions goals with program objectives.
• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
• Established strong relationships with high schools, community colleges, and professional networks to expand outreach efforts.
• Facilitated information sessions for prospective students, addressing their concerns and providing guidance on the application process.
• Explained institution's fee structure, amenities, courses offered and facilities to prospective students.
• Provided resources to support students in achieving career goals.
• Empowered students through counseling and skill-building exercises.
• Monitored student progress to drive successful academic outcomes.
• Analyzed student academic records to assess educational and career goals.
• Assisted students in exploring and selecting career paths.
• Educated students on college admissions process and scholarship requirements.
• Developed and implemented individualized academic plans for students.

• Conducted client rounds to check on residents.
• Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
• Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Facilitated on-site activities, support groups, and outings for clients.
• Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
• Completed documentation for every incident and forwarded to correct personnel for review.
• Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
• Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
• Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
• Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
• Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
• Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
• Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
• Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Kept accurate records by documenting progress and adhering to prescribed behavior plan.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Counseled and mentored clients on substance use and life choices.
• Monitored patient behavior and immediately reported changes to supervising physician.
• Maintained patient records, documenting changes in patient condition.
• Organized recreational activities to assist in patient recovery.
• Collaborated closely with mental health professionals with treatment plan implementation.
• Treated clients and families with respect and dignity.
• Provided therapeutic activities to assist with patient development.

• Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
• Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
• Documented all relevant information by filling out forms and completing case reports.
• Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
• Devised and implemented safety plans for children suspected as victims of abuse or neglect.
• Remained objective in handling each case, especially when children and families were in high-stress situations.
• Documented cases meticulously, maintaining accurate records for court proceedings and agency use.
• Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
• Participated in ongoing professional development, staying current on best practices in child protection investigation techniques.
• Facilitated successful reunification's through supportive case management and follow-up monitoring.
• Utilized strong interviewing skills to gather critical information from children, parents, educators, medical professionals, and law enforcement personnel.
• Identified patterns of abuse/neglect during investigations by reviewing case histories and drawing connections between past incidents and current concerns.
• Provided expert testimony in court hearings, contributing to informed decisions on child welfare matters.
• Promoted positive outcomes for children by addressing barriers to reunification with their families.
• Advised families on steps required for successful completion of service plans aimed at reducing risks within the home environment.
• Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
• Enhanced family support systems by connecting families with appropriate resources and services.
• Developed culturally sensitive approaches when working with diverse populations in order to better understand family dynamics and values.
• Maintained confidentiality while communicating with various stakeholders involved in child protective cases.
• Ensured compliance with state regulations regarding timelines for investigations, documentation, and reporting requirements.
• Reduced risk of harm to children by identifying safety concerns during investigative assessments.
• Assessed the need for legal intervention, making recommendations to supervisors and collaborating with legal teams to ensure child''s safety and wellbeing.
• Developed and maintained strong working relationships with community partners to facilitate effective case management.
• Improved child safety by conducting thorough investigations into allegations of abuse and neglect.
• Conducted home visits to assess living conditions, interview family members, and observe interactions between children and caregivers.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
• Completed comprehensive assessments of families to identify needs and develop treatment plans.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
• Facilitated family meetings to ensure communication and collaboration between family members.
• Developed and implemented strategies to reduce and prevent family conflict.
• Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
• Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.

• Conducted client rounds to check on residents.
• Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
• Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
• Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
• Searched resident belongings prior to and during stays.
• Facilitated on-site activities, support groups, and outings for clients.
• Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
• Completed documentation for every incident and forwarded to correct personnel for review.
• Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
• Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
• Taught clients how to complete basic household chores and prepare food.
• Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
• Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
• Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
• Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
• Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
• Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
• Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Supported client using principles of applied behavior analysis.
• Learned specialized behavior approaches to implement behavioral strategies.
• Collaborated with client's support system and other allied specialists to implement positive interventions.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Took patient blood pressure and pulse rate, reporting findings in health charts.
• Monitored patient behavior and immediately reported changes to supervising physician.
• Treated clients and families with respect and dignity.
• Collaborated closely with mental health professionals with treatment plan implementation.
• Organized recreational activities to assist in patient recovery.
• Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.

• Met or exceeded enrollment and retention goals consistently.
• Trained and mentored junior enrollment professionals.
• Helped students complete applications and navigate admissions processes.
• Finalized and processed enrollment applications.
• Reached out to applicants via calls, texts, emails and social media.
• Provided prospective or new students with information about educational and career planning, university resources and academic programs.
• Created and followed call scripts and flows to maximize effectiveness.
• Communicated details about available classes, materials and services.
• Provided policy information and maintained enforcement.
• Improved student retention rates by offering ongoing support and resources throughout their academic journey.
• Streamlined the application process by creating clear guidelines and providing assistance with paperwork submission.
• Achieved team enrollment targets consistently by collaborating closely with colleagues on best practices for engaging prospective students.
• Utilized CRM software to effectively track communication with prospective students, ensuring timely follow-up actions were taken when needed.
• Helped underrepresented populations access higher education through tailored outreach efforts within local communities.
• Assisted incoming transfer students in navigating course equivalencies, streamlining their transition to a new institution.
• Supported diversity initiatives by actively recruiting students from a wide range of backgrounds and experiences.
• Guided students through complex financial aid processes, helping them secure necessary funding for their education.
• Delivered exceptional customer service, promptly addressing inquiries from both current and prospective students.
• Participated in regional recruitment events, promoting the institution''s offerings and generating interest among attendees.
• Contributed to a higher conversion rate by conducting informative campus tours and presentations for potential students.
• Enhanced student satisfaction through personalized advising sessions, addressing individual needs and concerns.
• Collaborated with academic departments to create customized enrollment pathways for specific programs and majors.
• Increased enrollment rates by developing and implementing effective outreach strategies for prospective students.
• Assisted in the development of comprehensive enrollment plans, focusing on strategic recruitment methods and tactics.
• Communicated effectively via telephone, email, and in person with prospective customers.
• Updated, entered, and reviewed customer data.

• 3.9 GPA

3.65 GPA