Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Erroa

Rockville,MD

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Court Interpreter position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

Advanced Auto Parts
06.2024 - Current


  • Maintained accurate inventory records, ensuring timely restocking of merchandise on sales floor.
  • Collaborated with team members to meet daily sales targets and promote store promotions effectively.
  • Trained new associates on customer service protocols and operational procedures to ensure consistency.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Key holder, in charge of opening and closing the store.

Sales associate

Spirit Halloween
09.2022 - 11.2022
  • Register / Cashier, stocking and restocking inventory.
  • Trained new associates on product knowledge and customer service techniques.
  • Managed inventory levels, ensuring timely restocking of popular items during peak seasons.
  • Developed engaging visual displays to enhance customer experience and drive sales.

Student intern

L’Arch
09.2020 - 06.2021
  • Social media content creating, finding grants, making inventory/supply list.
  • Developed and implemented engaging activities to enhance community participation and support client engagement.
  • Assisted in creating individualized support plans to address diverse needs of clients, fostering independence.
  • Participated in workshops and presentations related to projects to gain knowledge.

Inter

Gleason Flynn Emig & Mcafee Charter
08.2019 - 06.2020
  • Conducted market research to identify industry trends and support strategic initiatives.
  • Collaborated with cross-functional teams to streamline project workflows and enhance communication.
  • Analyzed data sets to inform decision-making and improve operational efficiency.
  • Assisted in the development of presentations for stakeholder meetings, ensuring clarity and impact.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared project presentations and reports to assist senior staff.

Student Intern

Abacus Technology Corporation
09.2017 - 06.2019
  • Filing, mail runs, inventory check/ restock, setting up payroll dates, copying and scanning.
  • Assisted in project management tasks, ensuring timely completion of deliverables.
  • Developed detailed documentation to support process improvements and training materials.
  • Collected, arranged, and input information into database system.

Receptionist

JET Driving School
06.2018 - 08.2018
  • Making appointments, cleaning classrooms, phone calls, petty cash, student payments.

Education

Bachelor of Science - Criminal Justice, Criminology, Minor Sociology

University of Tampa
Tampa, FL
05-2025

High school diploma -

Don Bosco Crsito Rey High School
Takmoa Park, MD
06.2021

Skills

  • Answering phones
  • Mailing
  • Booking appointments
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Flexible schedule

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Advanced Auto Parts
06.2024 - Current

Sales associate

Spirit Halloween
09.2022 - 11.2022

Student intern

L’Arch
09.2020 - 06.2021

Inter

Gleason Flynn Emig & Mcafee Charter
08.2019 - 06.2020

Receptionist

JET Driving School
06.2018 - 08.2018

Student Intern

Abacus Technology Corporation
09.2017 - 06.2019

High school diploma -

Don Bosco Crsito Rey High School

Bachelor of Science - Criminal Justice, Criminology, Minor Sociology

University of Tampa

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