Cynthia Estrada, RMA

• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Effective in processing patient check-in/check-out, managing appointment scheduling, patient records, vital signs, patient collections, injections, and helping doctors with minor procedures.

• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
• Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.