Cynthia Everlith MBA CPC AACE-CEC
Gilbert
Summary
Dynamic, results-driven medical practice administrator with over 30 years of comprehensive experience in the healthcare sector, including 20 years in management within orthopedics, focusing on hand and upper extremity care for the past 18 years. Proficient in overseeing multiple offices and managing personnel, human resources, billing, coding, contracting, financial reporting, strategic planning, and operations management. Recognized for building strong relationships and effectively resolving complex organizational challenges. Extensive knowledge of CPT and ICD-10 coding systems, along with a proven track record in EMR and practice management implementation.
Overview
30
30
years of professional experience
Work History
Instructor
Maricopa Community College-CCI
06.2025 - Current
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Developed and clearly presented classroom rules, guidelines and objectives.
Consultant-owner Administrator
Practice Management
08.2013 - Current
- Developed and updated databases to handle customer data.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
- Created and updated database designs and data models.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
Contract Work-
Valley Endocrine Associate
11.2023 - 11.2024
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Practice Administrator
Endocrinology Associates PA
09.2014 - 08.2024
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Addressed and remedied all patient or team member issues.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Supervised team of 76 office personnel.
- Developed policies and procedures for effective practice management.
- Consulted with healthcare professionals on business decisions.
- Created and implemented organizational policies and procedures.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Boosted staff morale by offering constructive feedback and specific direction.
Administrator
Orthopedic practice
01.1996 - 08.2013
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Education
MBA - Health Administration
UofA-Dignity Health
06.2022
AACE-CEC - Coding Endocrinology
AACE
2017
CPC - Medical Coding
AAPC
2007
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, Arizona2004
Certified Medical Assisting - Medical Assisting
Bryman School For Medical Assistants
1983
Skills
- Medical personnel recruitment
- Strategic consulting
- Staff Management
- Workflow planning
- Practice management
- Hiring and recruitment
- Training and mentoring
Accomplishments
- Circle K International
- Governor of the Southwest District of Circle K
- Kiwanis International -Scottsdale Young Professionals
Affiliations
AAOE (American Association of Orthopedic Executives) Active member, National Communication Council-current, past National Education Committee, appointed to the National Board of Directors 2006-2010 1999-Current AzAAOE (Arizona Association of Orthopedic Executives) Active member, President 2009-2012 2009-Current AAPC (American Association of Professional Coders) Active member Grand Canyon Coders Chapter, President Elect 2009, President 2010
Timeline
Instructor
Maricopa Community College-CCI
06.2025 - Current
Contract Work-
Valley Endocrine Associate
11.2023 - 11.2024
Practice Administrator
Endocrinology Associates PA
09.2014 - 08.2024
Consultant-owner Administrator
Practice Management
08.2013 - Current
Administrator
Orthopedic practice
01.1996 - 08.2013
AACE-CEC - Coding Endocrinology
AACE
CPC - Medical Coding
AAPC
Bachelor of Science - Health Administration
University of Phoenix
Certified Medical Assisting - Medical Assisting
Bryman School For Medical Assistants
MBA - Health Administration
UofA-Dignity Health
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