Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
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Cynthia Ewing

Deltona,USA

Summary

Knowledgeable Restaurant Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Childcare Lead Teacher

Kid City USA Deland 2
09.2024 - 06.2025
  • Mentored new teachers, providing guidance on best practices and classroom strategies.
  • Supported students'' social-emotional development by creating a nurturing and inclusive atmosphere in the classroom.
  • Enhanced student comprehension by incorporating hands-on learning activities and group projects.
  • Provided ongoing feedback and constructive criticism to students, encouraging continuous improvement in their work quality.
  • Evaluated student progress regularly, adjusting instructional methods as needed to improve performance.
  • Participated in professional development opportunities to stay current with educational trends and best practices, applying this knowledge to continuously improve instruction in the classroom.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Monitored classroom to verify safe and secure environment.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Planned and executed activities to stimulate physical, social and intellectual growth.

Kitchen Supervisor

Tomoka Correctional Institute
02.2024 - 08.2024
  • 386-323-1070
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.
  • Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
  • Reduced food waste through effective inventory management and menu planning.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
  • Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
  • Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
  • Established strong vendor relationships for reliable ingredient sourcing and cost-effective purchasing.
  • Managed scheduling to ensure full coverage during busy periods without overstaffing.

Manager

Cracker Barrell Old Country Store
06.2019 - 04.2023
  • 386-673-5400
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Developed training program for new employees, speeding up their integration into team.
  • Conducted regular team meetings to discuss targets and strategies, keeping everyone aligned with goals.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.

Shift Lead

Chicken Salad Chick
11.2018 - 01.2019
  • 386-204-8915
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Responded to and resolved customer questions and concerns.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Supervised food presentation and plating to enhance visual appeal.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Set and oversaw weekly and special event menu plans.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Controlled food costs and managed inventory.
  • Completed cash and credit card transactions accurately using POS software.

Preschool Teacher

Kid City USA
11.2017 - 11.2018
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Assisted and supervised [Number] children through entire school day.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Enhanced children's social skills by organizing group activities that encouraged collaboration and communication.
  • Initiated parent-teacher meetings to discuss children's progress, strengthening family-school connections.
  • Promoted physical health through organized outdoor play and activities, supporting overall well-being.
  • Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.

Education

Bachelor of Science - Psychology: Christian Counseling

Liberty University
Lynchburg, Virigina
07.2015

Skills

  • Management and staff communication
  • Documentation and reporting
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Goal setting
  • Operations management
  • Customer relationship management (CRM)
  • Shift scheduling
  • Schedule preparation
  • Financial management
  • Coaching and mentoring
  • Inventory management
  • Recruiting and interviewing
  • Adaptability and flexibility
  • Multitasking Abilities

Certification

  • I have been certified in CPR and First-aid.
  • I have my ServSafe Food Manager Certificate.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid sick leave401k matchPaid time offFlexible work hoursCompany Culture

Timeline

Childcare Lead Teacher

Kid City USA Deland 2
09.2024 - 06.2025

Kitchen Supervisor

Tomoka Correctional Institute
02.2024 - 08.2024

Manager

Cracker Barrell Old Country Store
06.2019 - 04.2023

Shift Lead

Chicken Salad Chick
11.2018 - 01.2019

Preschool Teacher

Kid City USA
11.2017 - 11.2018

Bachelor of Science - Psychology: Christian Counseling

Liberty University