Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Accomplishments
Timeline
Generic
Cynthia-Faith Olds

Cynthia-Faith Olds

Greenbelt,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Foreign Language Lab Assistant

Morgan State University Admissions
Baltimore, MD
09.2022 - 05.2023
  • Prepared reports summarizing student usage data collected from the Foreign Language Lab over time.
  • Assisted faculty members in researching new technologies that could be implemented into course curriculum.
  • Collaborated with instructors to develop new language-learning activities for students to complete in the lab setting.
  • Created and maintained records of student attendance and usage of the lab.
  • Conducted instruction for small groups of students regarding best practices for navigating language-learning programs.
  • Tracked inventory levels of classroom supplies used by both instructors and students.
  • Ensured that all hardware, software, and accessories were functioning properly prior to student use.
  • Organized events such as film screenings or guest speakers related to foreign language studies.
  • Maintained the cleanliness of the lab by wiping down computers, desks and chairs regularly.
  • Performed routine troubleshooting on equipment when necessary.
  • Answered questions from students about their progress in learning a foreign language.
  • Provided technical support to students with any computer or software-related issues they encountered while using the lab.
  • Assisted students in using language-learning software and other technology tools.
  • Set up audio and visual equipment used during class sessions held in the lab.
  • Explained class procedures, lab policies and important dates.
  • Proctored examinations and monitored for cheating.

Drive-Thru Cashier

TACO BELL
VIRGINIA BEACH, VA
09.2020 - 07.2021
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Followed store policies and procedures in regards to cleaning and sanitizing.

Education

Bachelor of Arts - Political Science Major/History Minor

MORGAN STATE UNIVESITY
Baltimore, MD
05-2024

Skills

  • Research
  • Content Creation
  • Social Media
  • Content Management
  • Team Collaboration
  • Time Management
  • Positive and Professional
  • Spreadsheet Software
  • Microsoft Office
  • Analytical and Critical Thinking
  • Problem Resolution
  • Excellent Communication
  • Leadership
  • Task Prioritization
  • Organizational Skills
  • Fast Learner
  • Flexible and Adaptable
  • Customer Service
  • Public Speaking
  • Current Events

References

Available Upon Request

Languages

English
Native/ Bilingual
A1
Spanish
Elementary (A2)
A2

Certification

  • San Pedro Spanish School Certificate of Completion, Jun 19 2022
  • Steam Abroad, Inc. Global Health Program Certificate of Completion, Jun 19, 2022

Accomplishments

  • Morgan State University, PowerLive Casa Scholar Awardee 2022

Timeline

Foreign Language Lab Assistant

Morgan State University Admissions
09.2022 - 05.2023

Drive-Thru Cashier

TACO BELL
09.2020 - 07.2021

Bachelor of Arts - Political Science Major/History Minor

MORGAN STATE UNIVESITY

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Cynthia-Faith Olds