Cynthia Fenton
West Haven,CT
Summary
Results-driven compliance specialist with a proven track record of enhancing risk reporting and internal controls at People's United Bank. Demonstrated expertise in information security and intellectual property management at R.C. Bigelow, Inc., ensuring regulatory adherence while safeguarding corporate assets. Strong analytical skills combined with effective communication enable proactive identification of potential infringements and improvements in trademark monitoring processes. Committed to elevating customer satisfaction through exceptional service and cross-functional collaboration.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Risk Administrator
People's United Bank
Bridgeport, CT
11.1996 - 06.2023
- Managed workers' compensation claims process including filing appropriate paperwork with insurance carriers.
- Facilitated communication between employers, employees, insurance companies and case managers regarding workers compensation claims.
- Provided support for workers compensation claims administration process including filing required documents with state agencies and tracking claim status updates.
- Attended court hearings related to workers' compensation claims when necessary.
- Conducted investigations into workers' compensation claims to ensure accuracy and completeness of information provided.
Intellectual Property Administrator
R.C. Bigelow, Inc.
Fairfield, CT
09.2005 - 01.2023
- Conducted due diligence searches for infringement issues prior to product launch.
- Collaborated with attorneys on various projects involving intellectual property rights.
- Draft client communications related to intellectual property matters.
- Analyzed competitor's products for potential infringement issues.
- Responded to client calls and inquiries to deliver applicable information.
- Drafted responses to office actions, notices of allowance, post-grant proceedings and other correspondence from the USPTO.
- Booked travel arrangements for firm attorneys and support staff.
- Organized legal documents in company filing systems and databases.
- Interpreted legal documents such as non-disclosure agreements or license agreements.
Education
Business
University of New Haven
West Haven, CTSkills
- Risk Management Controls
- Risk reporting
- Compliance monitoring
- Trademark monitoring
- Trademark renewals
- Trade secret protection
- IP enforcement actions
Affiliations
- 18 Year Committee Member for the Bigelow Community Challenge
- Member of the Green Team
- Member of the Corporate Safety Team'
- Veteran Involvement - Visiting sites and distributing tea products
- Member of the Bigelow Tea Community Garden
Certification
- Certification in ALICE training - Aggressive intruder certification
Timeline
Intellectual Property Administrator
R.C. Bigelow, Inc.
09.2005 - 01.2023
Risk Administrator
People's United Bank
11.1996 - 06.2023
Business
University of New Haven