Cynthia Flannery
Self Employed Services
Lampasas,TX
33
years of professional experience
Dedicated professional with extensive experience in client engagement and exceptional customer service. Skilled in creating tailored fitness programs and educating clients on health and nutrition. Committed to enhancing client experiences and achieving fitness goals through effective communication and support.
Work History
Personal Trainer
14 Years 9 Months- Developed personalized fitness programs tailored to client goals and abilities.
- Collaborated with clients to establish realistic goals, ensuring accountability throughout fitness journeys.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Increased client retention through consistent communication, motivation, and support.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Analyzed client feedback to continuously improve training programs and client satisfaction.
Veterinary Technician
3 Years 3 Months- Administered vaccinations and medications per veterinary protocols to ensure patient health.
- Assisted in diagnostic procedures, including blood draws and radiography, enhancing clinical accuracy.
- Educated pet owners on post-treatment care, improving overall client satisfaction and compliance.
- Monitored animal behavior and vital signs during examinations to support veterinarian assessments.
- Trained new technicians in clinic protocols and best practices, fostering team development and efficiency.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Office Administrative Assistant
6 Years 2 Months- Managed office supplies inventory, ensuring availability and reducing costs through efficient procurement strategies.
- Coordinated scheduling and appointments for executives, optimizing time management and enhancing productivity.
- Developed and maintained filing systems, improving document retrieval efficiency and compliance with organizational standards.
- Assisted in the preparation of reports and presentations, contributing to informed decision-making processes within the team.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma
Skills
Motivational
Client engagement
Customer service
Office administration
Computer skills
Time management
Customer and client relations
Clerical support
Critical thinking
Dedicated team player
Records management
Relationship building
Timeline
Personal Trainer
Self Employed Services
12.2011 - CurrentRead More
Veterinary Technician
Austin Urban Veterinary Center
09.2008 - 12.2011Read More
Office Administrative Assistant
Apple Leasing
01.1994 - 03.2000Read More
Westwood
High School Diploma
Read More