Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Cynthia Flor

Sun Valley,CA

Summary

I am an attentive professional, experienced in working with clients and teammates to create and manage project estimates and printing needs. I pay close attention to detail in the billing process in order to finalize all work provided in a smooth and timely manner. Talented in understanding client requirements and expectations to prepare bid proposals accordingly. I am focused on maintaining project costs by comparing estimates with project actuals and discussing with decision-makers to devise ways to save money. I am very well versed in managing clients print requests and billing inquiries. Above all I take immense pride in my work ethic and respect shown to my job, coworkers and clients alike. I am multi faceted and am willing to learn all things presented.

Overview

9
9
years of professional experience

Work History

Jr. Estimator / Biller

RIOT CREATIVE IMAGING
Los Angeles, CA
01.2024 - Current
  • Review change orders issued by clients which impacted project budget.
  • Assist in the preparation of quotes.
  • Researched materials, equipment, installation methods
  • Schedule site survey and installations
  • Utilize computer software programs such as MFG, Excel and Trello to create accurate estimates.
  • Develop detailed cost estimates based on project scope of work.
  • Maintain knowledge of industry trends, pricing fluctuations, and new materials.
  • Complete order billing, charges and oversee the re-billing for orders with price code discrepancies.
  • Received payment via ACH and credit cards
  • Process payments from customers in a timely manner, ensuring the accuracy of data entry into the system.
  • Provide customer service support by responding to inquiries related to billing issues, and payment processing.
  • Track daily sales and send them to the accounting department, and oversee that all costs, whether by check, credit card, or ACH, are processed.
  • Reviewed credit card charge backs for accuracy and processed refunds when appropriate.

Biller

ARC Document Solutions
Los Angeles, CA
03.2016 - 01.2024
  • Processed payments from customers in a timely manner, ensuring accuracy of data entry into the system.
  • Provided customer service support by responding to inquiries related to billing issues and payment processing.
  • Responsible for accurate and timely billing of services rendered to customers.
  • Tracked daily sales outstanding and average collection period.
  • Resolved discrepancies between customer payments and invoices received in a timely manner.
  • Reviewed credit card charge backs for accuracy and processed refunds when appropriate.
  • Assisted with collection efforts by making phone calls to overdue accounts when necessary.
  • Worked closely with other departments to ensure proper coding of invoices before sending out bills.
  • Offer and assist in opening accounts and managed account pricing

Education

High School Diploma -

North Hollywood High School
North Hollywood, CA
06-2008

Skills

  • Quote preparation and cost estimation
  • Quality control and material research
  • Team collaboration and project scheduling
  • Invoice processing and client communication
  • Problem-solving and estimating techniques
  • Client communications

Languages

English
Full Professional
Spanish
Professional

Accomplishments

  • I was the highest biller in all of the nation for all branches from my start with the company, 2016-2019, before business was affected due to decrease in print necessities due to Covid and a lot of architectural prints done and sent digitally

References

References (contacts and/or letters)  available upon request.

Timeline

Jr. Estimator / Biller

RIOT CREATIVE IMAGING
01.2024 - Current

Biller

ARC Document Solutions
03.2016 - 01.2024

High School Diploma -

North Hollywood High School

Similar Profiles

CREATE PROFILE
Cynthia Flor
Want your own profile? Build for free at Resume-Now.com