Cynthia Fowler
Gatesville,TX
Summary
Knowledgeable in Human Resources with comprehensive background in human resources development. Demonstrated ability to manage onboarding, and employee development programs. Experience in employee relations, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in conflict resolution, and policy implementation. Known for reliability and effective communication.
Overview
36
36
years of professional experience
Work History
Training Specialist
Central Counties Services MHMR
09.2000 - Current
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
- Developed lesson plans, instructional materials and written practice tests for training courses.
- Streamlined onboarding process for new hires, resulting in reduced time to productivity.
- Created a positive learning environment by incorporating adult learning principles into all instructional designs.
- Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
- Facilitated virtual, in-person and blended learning sessions.
- Worked with vendors to customize courseware to accommodate business needs.
- Maintained up-to-date records of employee information ensuring accurate reporting.
- Handled new-hire orientation.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Worked alongside global business leader to deploy new training strategies.
Transcriptionist
Scott and White Hospital
06.1995 - 05.1997
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Used headsets and transcribing software to take dictation of medical documents.
- Effectively prioritized workload to balance multiple projects concurrently without compromising quality or deadline adherence.
- Efficiently managed large volume of work assignments while maintaining attention to detail and accuracy standards.
- Verified accuracy of transcribed material prior to finalization.
- Transcribed complex medical recordings for accurate patient records, contributing to improved patient care outcomes.
Packer
McLane Company
03.1989 - 01.1990
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
Bachelor of Applied Arts And Science - Organizational Leadership
East Texas A&M University
Commerce, TX05-2026
Certification - Medical Secretary
Central Texas College
Killeen, TX05.1994
No Degree - Stenography
Stenograph Institute of Texas
Abilene, TXHigh School Diploma -
Academy High School
Little River, TX06-1990
Skills
- Attention to detail
- Time management
- Reliability and punctuality
- Classroom expertise
- Human resources
- Verbal and written communication
- Orientation and onboarding
- Customer relations
- Organizational development
- Event management
- Employee surveys
Timeline
Training Specialist
Central Counties Services MHMR
09.2000 - Current
Transcriptionist
Scott and White Hospital
06.1995 - 05.1997
Packer
McLane Company
03.1989 - 01.1990
Bachelor of Applied Arts And Science - Organizational Leadership
East Texas A&M University
Certification - Medical Secretary
Central Texas College
No Degree - Stenography
Stenograph Institute of Texas
High School Diploma -
Academy High School
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