Cynthia Fragosa
Staten Island,NY
Summary
Recent graduate and dedicated personal assistant with a strong foundation in client advocacy and conflict resolution. Experienced in guiding clients through healthcare systems, promoting self-management, and building rapport with diverse individuals, including those with disabilities.
Overview
10
10
years of professional experience
Work History
Personal Assistant / Caregiver
Public Partnerships, PPL
Staten Island, NY
06.2024 - Current
- Deliver personalized in-home care to clients with disabilities while supporting the client’s dignity and independence.
- Assist with daily living activities, promote self-management, and ensure safe mobility.
- Guide clients through appointments, community programs, and healthcare systems while advocating for their individual needs.
Pro Sales Associate
Home Depot
Staten Island, NY
04.2016 - Current
- Build strong relationships with a customers and contractors from diverse backgrounds
- Assist customers by engaging in active listening and
- Collaborate with team members to ensure a supportive environment
Education
Bachelor of Arts - Psychology
College of Staten Island
Staten Island, NY01-2026
Skills
- Client-Centered Care
- Client Advocacy
- Active listening
- Empathic Communication
- Rapport Building
- Cultural Humility
- Conflict Resolution
- Experience Supporting Individuals with Disabilities
Timeline
Personal Assistant / Caregiver
Public Partnerships, PPL
06.2024 - Current
Pro Sales Associate
Home Depot
04.2016 - Current
Bachelor of Arts - Psychology
College of Staten Island