Cynthia Frost
Excelsior,MN
Summary
Dynamic professional with a proven track record at Cub Foods, excelling in inventory management and customer engagement. Skilled in data entry and problem-solving, I foster strong partnerships and enhance team efficiency. Recognized for implementing effective training programs, I prioritize accuracy and cultivate a collaborative work environment to drive operational success.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
9
9
years of professional experience
Work History
Assistant
Cub Foods
11.2018 - Current
- Managed daily inventory operations to ensure product availability and minimize shortages.
- Assisted in coordinating promotional events to enhance customer engagement and sales.
- Developed training materials for new employees, improving onboarding efficiency and knowledge retention.
- Streamlined communication between departments to optimize workflow and reduce response times.
- Implemented new scheduling procedures that increased staff availability during peak hours.
- Mentored junior staff on best practices in customer service, fostering a collaborative team environment.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
- Facilitated onboarding process for new hires, accelerating their integration into team.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed team members, enhancing customer service and operational efficiency.
- Analyzed sales data to identify trends, informing strategic product placement and promotions.
- Supervised daily operations, ensuring compliance with safety and sanitation standards.
- Trained and mentored new staff on customer service protocols and store policies.
- Coordinated communication between departments, enhancing collaboration and information flow.
- Supervised cleaning staff to ensure adherence to safety and quality standards.
- Trained new employees on item specific cleaning protocols and equipment usage.
- Developed training programs for new staff, enhancing product knowledge and service quality.
- Developed customer engagement strategies to enhance client satisfaction and retention.
- Mentored new team members on proper cooking techniques, equipment usage, and sanitation procedures.
- Mentored junior chefs in proper cooking techniques, fostering an atmosphere of continuous learning within the workplace environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Supervised daily food service operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Processed daily cash transactions with precision and accuracy.
- Reconciled cash drawers, ensuring discrepancies were resolved promptly.
Maintenance Crew Member
Taco Bell
02.2017 - 11.2017
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Developed and implemented preventive maintenance schedules to enhance equipment reliability.
- Oversaw maintenance operations, ensuring compliance with safety regulations and industry standards.
- Prepared ingredients by washing, chopping, and measuring for meal assembly
- Maintained cleanliness and organization of kitchen workspaces and equipment
- Assisted chefs in cooking and plating dishes to meet quality standards
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Operated fryer equipment, ensuring optimal cooking temperatures and consistent food quality.
- Monitored cooking times to maintain product freshness and prevent waste.
- Trained new staff on fryer operation and safety protocols, enhancing team efficiency.
- Implemented cleaning schedules for fryer stations, promoting hygiene compliance and safety standards.
- Assisted in inventory management of fryer supplies, minimizing shortages during peak hours.
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained organized and clean checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Assisted in training new cashiers on register operations and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
Education
GED -
Adult Options in Education
Hopkins, MNSkills
- Rapid skill acquisition
- Prioritization and scheduling
- Computer skills
- Strong focus on accuracy
- Cultivating strong partnerships
- Data entry
- Problem-solving
- Efficient document tracking
- Office administration
- Food safety practices
- Efficient space management
Timeline
Assistant
Cub Foods
11.2018 - Current
Maintenance Crew Member
Taco Bell
02.2017 - 11.2017
GED -
Adult Options in Education