Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Fuller

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Inventory Manager

Stockdales
08.2022 - Current
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Tracked production and quality control systems to proactively identify deficiencies.

Store Manager

Rent One
06.2011 - 07.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Medical Office Manager

Medical Specialty Clinic
01.1999 - 06.2011
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Controlled finances to lower costs and keep business operating within budget.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Oversaw accounting, budgeting, and financial reporting.
  • Addressed and remedied all patient or team member issues.
  • Consulted with healthcare professionals on business decisions.
  • Created organized filing system to manage department documents.
  • Maintained accurate records of customer payments.
  • Generated monthly billing and posting reports for management review.
  • Audited and corrected billing and posting documents for accuracy.

Medical Collection Manager

Apria Healthcare
12.1995 - 01.1999
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Conducted investigations of customer accounts and payment histories.
  • Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Set up and updated customer accounts and CRM with interactions, payments and personal information.
  • Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.

Education

High School Diploma -

South Side High School
Jackson, TN
04.1987

Skills

  • Cost Control
  • Paperwork Reviewing
  • New Product Acquisition
  • Data Interpretation
  • Accounting Software's
  • Internal Loss Prevention
  • Billing Systems
  • Personnel Management
  • Client Needs Assessment
  • Conflict Resolution
  • Profit and Loss Management
  • Medication Inventory Management

Certification

  • CM - Certified Manager Certification
  • Certified Accounts Receivable
  • Certified Collection Accounts

Timeline

Inventory Manager

Stockdales
08.2022 - Current

Store Manager

Rent One
06.2011 - 07.2022

Medical Office Manager

Medical Specialty Clinic
01.1999 - 06.2011

Medical Collection Manager

Apria Healthcare
12.1995 - 01.1999

High School Diploma -

South Side High School

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Cynthia Fuller