Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Gallardo

Pharr,Tx

Summary

A challenging position where I may use my technical skills and personal qualities to work for the success of my employer. Dedicated and technically skilled business professional with a versatile administrative support skill developed through experience as an office receptionist, secretary, administrative assistant, and office clerk. Excel in resolving employee challenges with innovative solutions, system and process improvement proven to increase efficiency and customer satisfaction.

From my experiences, I have learned to appreciate the importance of many abilities which I believe will be helpful in any work environment. Proficiency in Microsoft Office Programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines. I am a fast learner, easy to get along with, friendly, well mannered, positive attitude, always willing to learn and self motivated.

Overview

11
11
years of professional experience

Work History

Registrar Clerk

IDEA Edinburg College Prep
06.2016 - Current
  • Owns the attendance process for College Prep students
  • Works with students, staff and parents to ensure students attend school every day
  • Communicates attendance reporting to staff, including: Chronic absenteeism, Progress Towards Goal by Day, Absence calculator
  • Documents all attendance changes and corrects attendance data within 24 hours
  • Ensure teacher attendance submission is in line with official attendance taking time
  • Ensures all paper rosters are signed and dated (if applicable)
  • Ensures all attendance report submissions are submitted on time
  • Provided training to new employees on registrar clerk duties and responsibilities, ensuring seamless integration into the team dynamic.
  • Maintained accuracy in data entry for student records, ensuring correct information was entered into the school database.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.

Receptionist

Hi- Tech Communications
01.2016 - 03.2016
  • Customer service
  • Clerical, basic office duties
  • Cleaning office
  • Getting supplies ordered
  • Answer phones, take and relay messages
  • Greet customers
  • Make appointments with customers

Customer Service Representative

BBVA Compass Bank
06.2014 - 05.2015
  • Assisting customers with auto loans, mortgages
  • Taking payments
  • Taking messages
  • Office duties

Education

High School Diploma -

PSJA North High School
Pharr
05-2010

Skills

  • Computer Savvy
  • Scheduling
  • Meeting & Event Planning
  • Customer Service Excellence
  • Telephone Techniques
  • Organized
  • Type 45 WPM
  • Dedicated
  • Organizational growth
  • Multitasking proficiency
  • Filing systems
  • Information verification
  • Detail orientation
  • Records management

Languages

Spanish
Professional Working

Timeline

Registrar Clerk

IDEA Edinburg College Prep
06.2016 - Current

Receptionist

Hi- Tech Communications
01.2016 - 03.2016

Customer Service Representative

BBVA Compass Bank
06.2014 - 05.2015

High School Diploma -

PSJA North High School
Cynthia Gallardo