Cynthia Galvan

• Responsible for planning, organizing, scheduling, and directing the completion of playground projects while ensuring these projects are on time, on budget, and within scope.
• Collaborated with sales team, customers and construction personnel.
• Understood customer needs and requirements.
• Selecting subcontractors and delegating work.
• Problem-solving to address delays, emergencies or other issues.
• Reporting progress to clients.
• Great customer service, communication and customer service skills.
• Attention to detail.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

• Skilled in call center environment, while currently working remote. Excellent customer service skills. Data entry. Able to work multiple systems at once while taking inbound calls. Assisted with scheduling patient appointments for dental offices.
• Verified insurance eligibility and coverage for patients.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.

• Cash handling skills, attention to detail, maintain member confidence and protect bank operations by keeping member information confidential
• Receiving and processing banking transactions.

Processed payments, assisted photographer. Sales and customer service skills.

• Greeted customers, assisted customers with questions, needs and purchases
• Building successful relationships with retail customers.

• Great teamwork skills, multitasking skills, time management, building relationships with customers.

• Greeting and welcoming guests with a positive first impression, answering phones and any question a customer might have
• Organizational skills, and dependability
• Spanish Proficient