Cynthia Garcia
Orland,CA
Summary
Talented Merchandiser well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering 1-year background marketing products within stores to maximize product profitability. Versatile team member offering over a year of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering a year of experience to a challenging new position.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Merchandiser
Bimbo® Bakeries USA
Orland, CA
01.2021 - Current
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Verified products appeared at correct locations in proper quantities.
- Planned and coordinated product availability for advertising and promotion purposes.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information and pricing.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
Shift Lead
Pilot Travel Centers
Orland, CA
02.2020 - 01.2022
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Logged reports, expenses, receipts, and sales in company database.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Used POS system to process sales, returns, online orders and gift card activations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Certified Nursing Assistant
Oroville Hospital
Oroville, CA
09.2009 - 08.2017
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Supported various patients with mobility and ambulatory care.
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Tested and recorded blood glucose levels.
- Followed safe lifting techniques and individual resident lifting instructions.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Turned and positioned patients to maintain comfort and minimize problems.
- Provided continual advocacy for patients' welfare, rights and needs.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
- Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.
- Optimized daily workflow to boost patient outcomes and accomplish organizational objectives.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathered and documented patient vital signs on [Timeframe] basis.
- Reported any unusual circumstances in the patients’ condition or environment.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
- Performed patient assessments, documented vital signs and reported changes to supervisors.
- Monitored fluid outputs, documented results and collected specimens for testing.
Certified Nursing Assistant
Community Hospital Of The Monterey Peninsula.
Monterey, CA
08.2002 - 08.2008
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
- Supported patients' daily living needs, including feeding and bathing.
- Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.
- Complied with all specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Reviewed organization functions to stay up-to-date on procedures.
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
- Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Coordinated and ensured safe patient living environment and assisted with daily living activities.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Scheduled and accompanied clients to medical appointments.
- Transported patients between rooms and appointments or testing locations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Turned and positioned patients to maintain comfort and minimize problems.
- Monitored fluid outputs, documented results and collected specimens for testing.
Assistant Manager
Grand Auto Parts
Seaside, CA
02.1995 - 08.2002
- Managed multiple priorities in fast-paced environment.
- Fostered client relations to acquire new accounts and increase revenue.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Created organization systems for inventory control, merchandising, financial reports.
- Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.
- Encouraged sales staff to cross-sell complementary products and services to customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Addressed problems with customers to promote quick and successful resolution.
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
- Supported store opening by setting up office space, equipment and POS systems.
- Interacted with customers to determine needs and offer product or service solutions.
- Reviewed sales and merchandising reports to achieve profit goals, reduce back stock and predict sales.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Resolved all issues professionally and in a timely manner.
- Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
- Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates.
- Managed weekly inventory transactions by creating templates to ensure optimal food and beverage stock.
- Achieved recognition from senior management for contributions to the store's success by managing sales, employees and operations to achieve optimal performance.
- Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
Education
High School Diploma -
Monterey Adult School
Monterey, CA1995
Skills
- Committed team player
- Commercial Display Building
- Adaptable
- Efficient and reliable team player
- Quality assurance and control
- Process improvement
- Data entry
- Inventory management
- Display Model Assembly
- Safety Policies and Procedures
- Planogram Execution
- Stocking and Replenishing
- POS Inventory System Operation
- General Housekeeping
- Effective Customer Communication
Certification
CPR certified through American Heart Association
Fork lift safety certificate.
Timeline
Merchandiser
Bimbo® Bakeries USA
01.2021 - Current
Shift Lead
Pilot Travel Centers
02.2020 - 01.2022
Certified Nursing Assistant
Oroville Hospital
09.2009 - 08.2017
Certified Nursing Assistant
Community Hospital Of The Monterey Peninsula.
08.2002 - 08.2008
Assistant Manager
Grand Auto Parts
02.1995 - 08.2002
High School Diploma -
Monterey Adult School