Dynamic and results-driven professional with extensive experience in customer service and food handling at V Sattui Winery. Proven ability to enhance team productivity and maintain high food safety standards. Skilled in training and mentoring staff while fostering a collaborative work environment. Committed to delivering exceptional service and operational excellence.
Overview
16
16
years of professional experience
Work History
Cook's Assistant
Rancho Fino
05.2022 - Current
Cleaned and maintained work areas, equipment and utensils.
Followed food safety practices and sanitation guidelines.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Stocked and rotated food items according to expiration dates.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Loaded dishes, glasses and tableware into dishwashing machines.
Monitored food temperature, discarding items not stored correctly.
Trained new staff on food preparation and safety procedures.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Movie Theater Attendant
Cameo Cinema
03.2015 - 05.2022
Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
Utilized excellent communication skills to guide customers through their movie-going experience, creating a positive atmosphere within the theater.
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Provided assistance to guests with special needs and helped with seat accommodations.
Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
Promoted upcoming films and special events, effectively increasing attendance rates at the theater.
Helped establish a positive work culture among team members by fostering open communication and collaboration across all departments within the theater.
Gardening Assistant
Quechol Landscaping
07.2016 - 03.2022
Demonstrated adaptability in working under various weather conditions while maintaining high-quality results in assigned tasks.
Ensured timely completion of seasonal gardening tasks such as planting, weeding, and pest control measures.
Managed time efficiently when juggling multiple projects simultaneously while adhering to deadlines.
Operated small and large landscaping equipment such as augers, sprayers and tractors.
Supported clients in achieving desired garden styles by providing expert plant recommendations based on climate, soil type, and sunlight exposure.
Conducted regular safety checks on tools and equipment, ensuring proper functioning for efficient task execution.
Assisted in designing and implementing landscape projects for both residential and commercial clients.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Removed debris and waste from outdoor areas.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cut trees and shrubs to shape and maintain landscape.
Prepared soil for planting and sowing.
Supervisor
V Sattui Winery
05.2017 - 07.2019
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Increased customer retention rates by implementing customer feedback into actionable improvements.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Prep Line Cook
Cindy's Backstreet Kitchen |
09.2009 - 05.2017
Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Kept kitchen clean and organized by performing daily maintenance tasks.
Prepared and cooked meals according to recipes and customer specifications.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Maintained smooth and timely operations in preparation and delivery of meals.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.