Cynthia Garcia Solis
Las Vegas,NV
Summary
Dynamic Referral Coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities
Overview
10
10
years of professional experience
Work History
Referral Coord. 2
CenterWell Senior Primary Care
12.2021 - Current
- Streamlined referral processes for better patient care and reduced wait times
- Enhanced communication between healthcare providers with accurate documentation and clear information sharing
- Expedited insurance authorizations, ensuring prompt access to necessary medical services for patients
- Boosted clinic efficiency by managing high-volume referrals and prioritizing urgent cases
- Improved patient satisfaction by providing timely and efficient referral services
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
Care Managment Support Assistant
CenterWell Senior Primary Care
02.2020 - 12.2021
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies
- Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
Office Clerk
ABM Industries
02.2014 - 02.2020
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission
- Collaborated effectively with cross-functional teams to achieve shared goals while fostering an inclusive work environment for all team members
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
Education
Associates in Public Health -
San Diego City College
06.2013
Skills
- Bilingual
- Clinical Assessment
- Quality Improvement
- Healthcare Regulations
- HIPPA Compliance
- Knowledge of EMR Systems
Timeline
Referral Coord. 2
CenterWell Senior Primary Care
12.2021 - Current
Care Managment Support Assistant
CenterWell Senior Primary Care
02.2020 - 12.2021
Office Clerk
ABM Industries
02.2014 - 02.2020
Associates in Public Health -
San Diego City College
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