Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cynthia Garmon

Concord,MA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance

Overview

14
14
years of professional experience

Work History

Assistant Manager

Ollies Bargain Outlet
11.2022 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers

Business Owner

Clean Team
07.2018 - 12.2021
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Trained and motivated employees to perform daily business functions.

Cleaner

Concierge Cleaning
04.2010 - 06.2018
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.

Education

GED -

Concord High School
Concord, NC
06.1992

Skills

  • Recruiting and Interviewing
  • Task Delegation
  • Cost Reduction
  • Operations Management
  • Product and Service Knowledge
  • Employee Scheduling
  • Staff Training and Development
  • Retail Operations
  • Customer Rapport
  • Team Motivation

Languages

Spanish
Limited Working

Timeline

Assistant Manager

Ollies Bargain Outlet
11.2022 - 11.2023

Business Owner

Clean Team
07.2018 - 12.2021

Cleaner

Concierge Cleaning
04.2010 - 06.2018

GED -

Concord High School

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Cynthia Garmon