Cynthia Garza
Pflugerville,TX
Summary
Skilled RN seeking a position with an opportunity to utilize RN education, skills and medical knowledge to help improve patient health and quality of life.
Overview
16
16
years of professional experience
Work History
RN Charge Level II NICU
Seton Williamson
Round Rock, Texas
02.2019 - Current
- Provided high level of quality care for each and every patient in Eight bed neonatal ICU unit.
- Administration of medications, fluids, TPN and Intralipids through use of PICC line, PIV's and or UAC/UVC. Checked vital signs on critically ill newborns. Collected frequent lab work and assisted with various radiology exams.
- Communicated with family members to provide information about patient care, treatments, medical options and current plan of care.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized plans of care to benefit patient health and recovery.
- Followed policies, procedures and hospital regulations for protocol compliance and patient safety.
- Worked with neonates from 32 weeks gestation and up.
- Attended all high risk-deliveries or deliveries warranting presence of NICU RN.
- Precepted oncoming staff.
- Responsible as skin care champion to perform skin audits quarterly.
- Facilitated transfer to other facilities when needed to provide higher level of care.
Transition Nursery RN
St. David's Round Rock Medical Center
Round Rock, TX
12.2019 - 02.2021
- Direct and Indirect patient care to include newborn admissions and administration of immunizations via intramuscular injections and phlebotomy when required.
- Responsible for catching/transitioning newborn during both vaginal and cesarean deliveries. This included allowing for skin to skin contact between mother and newborn for first hour of life and assisting with breastfeeding when applicable.
- Precepted new nurses in workflow, care standards, operational procedures and safety protocols.
- Floated when needed to Level II NICU to provide patient care.
Level III NICU RN
Valley Baptist Medical Center
Brownsville, TX
07.2018 - 12.2019
- Provided high level of quality care for each and every patient in 18 bed neonatal ICU unit.
- Administered medications, fluids, TPN and Intralipids through use of PICC line, PIV's and or UAC/UVC. Checked vital signs on critically ill newborns. Collected frequent lab work and assisted with various radiology exams.
- Communicated with family members and loved ones to provide information about patient care, treatments, medical options and current plan of care.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized plans of care to benefit patient health and recovery.
- Followed policies, procedures and hospital regulations for protocol compliance and safety.
- Worked with neonates from 25 weeks gestation and older with minimum weight requirement of 500 grams.
- Included Oscillator use and often times transportation to different facility for higher level of care.
Specialty Referral Management RN
Community Care Collaborative
Austin, TX
06.2017 - 06.2018
- Promoted to direct and implement standard operating procedures and process improvements in specialty care referral management across nine different specialties.
- Collaborated with multiple community partners to assess current workloads and referral patterns across nine specialties to improve patient wait times for new appointments. Also implemented process improvements to ensure timely access to all specialty providers.
- Triaging of specialty care patient waitlist to determine appropriateness of referrals, help minimize no show rates, uncovered social barriers that prevented access to care and provided necessary interventions for medical appointment access as necessary.
Interim Director of Medical Management
Community Care Collaborative
Austin , TX
04.2017 - 08.2017
- Asked to direct and oversee daily operations and strategic planning of organization's medical management initiatives and programs. These Included: case management, utilization review, quality and outcome management, specialty care program implementation and collaboration with multiple community entities to ensure high quality, cost effective health care services for members enrolled in Travis County's Medical Access Program.
- Directed and implemented clinical guidelines for specialty care designed to improve patient outcomes while managing costs.
RN Case Manager
Community Care Collaborative
Austin, TX
04.2016 - 04.2017
- Identified, screened, tracked, monitored and coordinated medical care and services for members enrolled in Travis county's Medical Access Program to ensure highest quality care for client's various disease processes.
- Utilized clinical skills to review and monitor utilization of health care services with goal of maintaining high quality, cost-effective care, while engaging and empowering client.
- Engaged in home visits to assess barriers to healthcare.
- Accompanied patients to doctor visits to help navigate healthcare system and assist in getting all necessary resources and treatments to improve health outcomes.
RN Clinical Nursing Supervisor
Community Care Clinic
Austin, TX
01.2015 - 04.2016
- Triaging of walk-in patients, including management and education of various disease processes.
- Educated patients on medication management, provided medication reconciliation and education.
- Provided walk-in pregnancy testing, education and resources as necessary.
- Administered various intramuscular and subcutaneous injection for disease treatment.
- Supported need of 3 full-time family practice providers, an MD, PA, FNP, as well as 8 medical assistants and lead Medical assistant.
- Filled in as backup for staff when necessary.
- Conducted all duties related to managerial supervision of employees including: promotions, disciplinary actions payroll management, time off requests, training and yearly reviews.
- Responsible for compliance of vaccine usage, storage and all medication usage and storage.
- Responsible for ensuring state compliance of laboratory testing in clinic area (CLIA).
- Responsible for ordering of all medical supplies.
Clinic RN
Seton Institute Of Reconstructive Plastic Surgery
Austin, TX
02.2013 - 01.2015
- Provided Pre & Post operative care to patients after surgery from traumas, reconstructive surgery and elective cosmetic surgery.
- Maintained post-operative nursing visit schedule where I removed sutures, surgical clips, drains, provided wound-care and assessed wound healing and need for urgent appointments with MD.
- Coordinated referrals to outside specialists as needed.
- Coordinated scheduling of cosmetic surgeries and in-clinic procedures including consent forms and written prescriptions.
- Provided cosmetic financial quotes and answered all questions pertaining to cosmetic procedures, financial quotes and scheduling availability.
- Managed day to day clinic operations of North clinic location and MD schedule.
RN Relief Charge Nurse Newborn Nursery
St. David's Medical Center
Austin, TX
09.2011 - 08.2013
- Direct patient care including new admissions
- Newborn immunization and phlebotomy when required.
- Provided breastfeeding assistance as needed.
- Responsible for employee staffing, acuity and shift assignments.
RN Charge Nurse Newborn Nursery
Valley Baptist Medical Center
Brownsville, TX
08.2010 - 08.2011
- Direct patient care including new admissions.
- Newborn immunizations and phlebotomy when required.
- Provided breastfeeding assistance as needed.
- Responsible for employee staffing, acuity and shift assignments.
- Floated to Pediatrics and NICU as needed.
Certified Medical Assistant
Austin Adult Gerimed
Austin, TX
07.2003 - 07.2005
- Responsible for front and back office duties which included scheduling, payment processing, bill collection, referral processing, direct patient care, phlebotomy, various injections, blood sugar testing, HgbA1c testing and EKG's.
- Responsible for use of centrifuge and spinning down of all blood collected and sending specimens to various laboratories for testing.
- Responsible for training of all new staff.
- Oversaw and trained recent medical assistant graduates completing their externship programs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Ordered all medical and non-medical supplies.
- Responsible for storage of all medications, including vaccines.
Education
Associate of Applied Science - Nursing
The University of Texas At Brownsville
Brownsville, TX05.2010
Associate of Arts - General Studies
The University of Texas At Brownsville
Brownsville, TX05.2008
Medical Assistant Certification - Medical Assistant
Allied Health Careers Institute
Austin, TX01.2003
Skills
- Neonatal Intensive Care Unit
- Critical Care Nursing
- Workload Management
- Maintaining Patient Safety Standards
- EMR Systems
- Central Line Placement
- Patient Admission
- Breast Feeding
- Fluid Intake and Output Monitoring
- Baby Delivery
- Airway Management
- Nursing Staff Supervision
Languages
Spanish
Native or Bilingual
Timeline
Transition Nursery RN
St. David's Round Rock Medical Center
12.2019 - 02.2021
RN Charge Level II NICU
Seton Williamson
02.2019 - Current
Level III NICU RN
Valley Baptist Medical Center
07.2018 - 12.2019
Specialty Referral Management RN
Community Care Collaborative
06.2017 - 06.2018
Interim Director of Medical Management
Community Care Collaborative
04.2017 - 08.2017
RN Case Manager
Community Care Collaborative
04.2016 - 04.2017
RN Clinical Nursing Supervisor
Community Care Clinic
01.2015 - 04.2016
Clinic RN
Seton Institute Of Reconstructive Plastic Surgery
02.2013 - 01.2015
RN Relief Charge Nurse Newborn Nursery
St. David's Medical Center
09.2011 - 08.2013
RN Charge Nurse Newborn Nursery
Valley Baptist Medical Center
08.2010 - 08.2011
Certified Medical Assistant
Austin Adult Gerimed
07.2003 - 07.2005
Associate of Applied Science - Nursing
The University of Texas At Brownsville
Associate of Arts - General Studies
The University of Texas At Brownsville
Medical Assistant Certification - Medical Assistant
Allied Health Careers Institute