Cynthia Geibig
Anacortes,WA
Summary
Dedicated administrative professional with a proven track record in thriving fast-paced office environments. A diligent team player with a rich background in delivering exceptional customer service. Known for responsible and productive approach, consistently excelling even when working with minimal supervision. Thrives independently and enjoys collaborating with a cohesive team. Excellent communication skills and adept at excelling in multitasking situations.
Overview
33
33
years of professional experience
Work History
Substitute Paraeducator
Anacortes School District
03.2024 - Current
- Responsible for supervising elementary students during recess, lunch periods
- Assist students in one-to-one, small group or whole group settings to provide additional learning support
- Work under direction of special programs (SPED) teacher, working with student of all intellectual disabilities
- Facilitated the fulfillment of basic student requirements including feeding and other life skills
Claims Adjuster- Generalist
Progressive Insurance Company
08.2023 - 01.2024
- Examined claims forms and other records to determine insurance coverage.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Administrative Assistant
Anacortes School District
10.2015 - 06.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to parent and teacher inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Managed student mealtime accounts, processing deposits
Homemaker
Stay At Home Mom
10.2013 - 10.2015
- Dedicated time to family responsibilities and child-rearing.
- Transitioned from volunteer to employee at the school.
Account Representative
Redflex Traffic Systems
09.2011 - 10.2013
- Collaborated effectively with law enforcement agencies across Washington State in the implementation of red light and speed camera systems.
- Delivered exceptional customer service to agencies and facilitated communication between police departments and the company, managing any issues related to equipment or the processing of traffic citations.
- Provided court testimony regarding the mechanics and technology of traffic cameras.
Homemaker
Stay at Home Mom
08.2009 - 09.2011
- Transferred residence from California to Washington prioritizing family.
Police Officer
City of Milpitas
01.1992 - 08.2009
- Patrol Division-Executed diverse law enforcement roles including patrolling and emergency response.
- Investigations Division -Handled diverse criminal cases requiring detailed investigative skills.
- Traffic Division - DUI enforcement officer, traffic accident investigator
- Police Academy Recruit Training Officer -Trained and instructed new recruits in a leadership capacity.
Education
Bachelor of Science (B.S.) - Sociology
California State University
Hayward, CA06.2004
Skills
- Administrative experience
- Conflict resolution management
- Writing skills
- Communication skills
Awards
Police Officer of the Year, 2002, Milpitas Police Department - City of Milpitas, Awarded Officer of the Year for 2002 for handling a series of high-profile investigations, one notably concluded with the successful prosecution of a group of traveling criminals that targeted the elderly.
Timeline
Substitute Paraeducator
Anacortes School District
03.2024 - Current
Claims Adjuster- Generalist
Progressive Insurance Company
08.2023 - 01.2024
Administrative Assistant
Anacortes School District
10.2015 - 06.2023
Homemaker
Stay At Home Mom
10.2013 - 10.2015
Account Representative
Redflex Traffic Systems
09.2011 - 10.2013
Homemaker
Stay at Home Mom
08.2009 - 09.2011
Police Officer
City of Milpitas
01.1992 - 08.2009
Bachelor of Science (B.S.) - Sociology
California State University
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