Cynthia Geyer
Marion
Summary
Dynamic professional with a proven track record at Whirlpool Corporation, excelling in operational efficiency and employee training. As an expert in data analysis and interpersonal communication, I've significantly enhanced training programs and operational processes. My leadership in cross-functional teamwork and continuous improvement initiatives has driven organizational success, embodying adaptability and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Training and Development Specialist
Whirlpool Corporation
08.2024 - 12.2024
- Championed a culture of continuous learning within the organization, fostering professional growth among staff members at all levels.
- Facilitated open lines of communication between management and employees, ensuring that training programs remained relevant to both organizational goals and individual needs.
- Conducted thorough needs assessments to tailor training programs to specific organizational requirements.
- Composed informative instructional materials, including manuals, guides, and job aids for diverse learning preferences.
- Mentored new hires with personalized coaching, accelerating their integration into the team dynamic.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Provided coaching and mentoring to employees.
- Collaborated with HR to align training initiatives with overall talent development strategies, supporting career progression paths.
- Organized and detail-oriented with a strong work ethic.
Operations Analyst
Whirlpool Corporation
01.2019 - Current
- Oversaw an assembly line of 120 direct reports.
- Optimized operational efficiency by analyzing and streamlining processes.
- Developed and maintained dashboards for real-time monitoring of key performance indicators.
- Self-motivated, with a strong sense of personal responsibility.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Worked effectively in fast-paced environments.
- Developed written documents and reports related to programs and operations.
- Skilled at working independently and collaboratively in a team environment.
- Assessed operational performance to identify areas for improvement.
- Proven ability to learn quickly and adapt to new situations.
- Designed plans to improve operations and suggested changes to jobs for overall organization.
- Excellent communication skills, both verbal and written.
- Worked with engineers and technical staff to resolve design flaws in job tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively participated in strategic planning meetings through World Class Manufacturing, contributing valuable input towards setting departmental objectives.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Contributed to the successful launch of new products and services through rigorous testing and quality assurance checks.
- Increased cost savings by identifying areas for process improvement and implementing cost-effective solutions through Workplace Organization.
- Reduced risk exposure by conducting thorough risk assessments and developing mitigation strategies along with the safety team.
- Completed Safety Emergency Work Orders
- Completed Quality Emergency Work Orders
- Completed TWTTPS (The way to teach people)
- Partnered with Autonomous Maintenance to successfully upgrade equipment and maintain it.
Education
Bachelor of Science - Business Administration And Management
Franklin University
Columbus, OH05-2025
Associate of Science - Logistics And Supply Chain Management
Marion Technical College
Marion, OH12-2024
Associate of Science - Human Resource Management
Marion Technical College
Marion, OH05-2023
Associate of Science - Business Administration And Management
Marion Technical College
Marion Ohio05-2021
Skills
- Reporting skills
- Operational efficiency
- Data analysis
- Multitasking
- Organizational skills
- Decision-making
- Cross-functional teamwork
- Attention to detail
- Root-cause analysis
- Project management
- Team building
- Problem-solving
- Interpersonal communication
- Google Suite
- Time management
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Adaptability and flexibility
- Self motivation
- Operations management
- Standard Operating Procedures
- Employee Training
- Training Program Development
- R-Factor Trainer
- SAF steps 1-3
- Kronos/Payroll
- Servant Leadership
- Kaizens
- Human Error Root Cause Analysis
- Public Speaking
- On the Job Training
- Goal setting
- Risk assessment
- Professionalism
- Quality control
- Strategic planning
- Continuous improvement
Timeline
Training and Development Specialist
Whirlpool Corporation
08.2024 - 12.2024
Operations Analyst
Whirlpool Corporation
01.2019 - Current
Bachelor of Science - Business Administration And Management
Franklin University
Associate of Science - Logistics And Supply Chain Management
Marion Technical College
Associate of Science - Human Resource Management
Marion Technical College
Associate of Science - Business Administration And Management
Marion Technical College
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