Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia D Glover

Canton,MS

Summary

Adept at driving operational success and staff development, my tenure with the U.S. Army Active Duty honed my skills in operations management and team collaboration. Achieved significant enhancements in employee performance and efficiency, leveraging data-driven decision-making and a positive attitude to exceed targets and foster a culture of excellence. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Area Manager

U.S. Army Active Duty
03.2022 - 07.2024
  • Recognized and rewarded performance to motivate continued success.
  • Cultivated culture of open communication, collaboration and shared accountability for business success.
  • Defined revenue and sales targets and motivated staff to exceed expectations.
  • Mentored junior Soldiers, enhancing their leadership skills for future growth opportunities.
  • Oversaw budget allocation and management, ensuring optimal resource utilization across the region.

Senior Reserve Component Career Counselor

U.S. Army Active Duty
10.2018 - 03.2022
  • Enhanced student career development by conducting individual counseling sessions and group workshops.
  • Assisted administration by analyzing job placement outcomes data contributing to accreditation reports.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Provided one-on-one coaching sessions focused on interview preparation, boosting student confidence during employer interactions.
  • Developed career and education plans based on individual needs.

Assistant Operations Manager

U.S. Army Active Duty
07.2016 - 10.2018
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.

Reserve Component Career Counselor

U.S. Army Active Duty
06.2015 - 07.2016
  • Enhanced student career development by conducting individual counseling sessions and group workshops.
  • Assisted administration by analyzing job placement outcomes data contributing to accreditation reports.
  • Developed career and education plans based on individual needs.
  • Equipped students with job search skills to increase success chances.

Senior Career Counselor

U.S. Army Active Duty
09.2010 - 06.2015
  • Increased client base through targeted marketing efforts and referrals from satisfied customers.
  • Developed tailored career plans for clients, leading to successful job placements.
  • Streamlined internal processes for increased efficiency within the Career Services department.
  • Utilized advanced assessment tools in order to more accurately identify skills gaps among clientele, leading to customized training recommendations.

Executive Administrative Assistant

U.S. Army Active Duty
06.2008 - 09.2010
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.

Human Resources Manager

U.S. Army Active Duty
06.2003 - 06.2008
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Education

Master of Science - Human Resources Management

University of Management And Technology
Arlington, VA
06.2018

Bachelor of Science - Business Administration

Trident University International
Cypress, CA
06.2012

Skills

  • Staff Training and Development
  • Data-driven decision-making
  • Operations Management
  • Positive Attitude
  • Attention to Detail
  • Multitasking
  • Reliability
  • Team Collaboration

Certification

  • National Association of REALTORS® (NAR) Membership - National Association of Realtors.

Timeline

Senior Area Manager

U.S. Army Active Duty
03.2022 - 07.2024

Senior Reserve Component Career Counselor

U.S. Army Active Duty
10.2018 - 03.2022

Assistant Operations Manager

U.S. Army Active Duty
07.2016 - 10.2018

Reserve Component Career Counselor

U.S. Army Active Duty
06.2015 - 07.2016

Senior Career Counselor

U.S. Army Active Duty
09.2010 - 06.2015

Executive Administrative Assistant

U.S. Army Active Duty
06.2008 - 09.2010

Human Resources Manager

U.S. Army Active Duty
06.2003 - 06.2008

Master of Science - Human Resources Management

University of Management And Technology

Bachelor of Science - Business Administration

Trident University International

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Cynthia D Glover