Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Goddard

Summary


Knowledgeable with background in student food service, delivering reliable support in meal preparation and customer service. Proven ability to maintain cleanliness and adhere to safety standards in fast-paced environment. Demonstrated effective communication and teamwork skills.

Overview

40
40
years of professional experience

Work History

Substitute Janitor

Nuview Union School District
08.2015 - Current
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Increased efficiency by organizing and restocking janitorial supplies as needed.
  • Actively participated in training sessions on safety protocols, proper equipment usage, and new cleaning techniques for continuous improvement.
  • Enhanced building appearance with thorough window washing, power washing, and graffiti removal.
  • Assisted in maintaining a safe environment for all building occupants by promptly addressing spills and hazards.


Teacher Aide

Nuview Union School District
10.2009 - Current
  • Developed strong relationships with students, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Food Service Worker

Nuview Union School District
09.2007 - 10.2009
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Checker

Vons Grocery Store
01.1997 - 07.2007
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Processed both cash and card purchases and returns.
  • Assisted with unloading customer carts onto conveyor belt.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
  • Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.

Deli/Bakery CLerk

Safeway/Vons
02.1992 - 10.1997
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Gm Clerk

Safeway
02.1988 - 01.1992
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted customers in locating desired items, resulting in increased sales and repeat business.
  • Coordinated with department managers on special orders or requests from customers for seamless fulfillment process.
  • Maintained a clean and safe shopping environment, ensuring compliance with company standards and regulations.
  • Assisted in unloading shipments upon arrival, organizing products according to store layout guidelines for easy access during restocking efforts.
  • Resolved pricing disputes courteously, using excellent problem-solving skills to provide satisfactory solutions for all parties involved.

Clerk

Montgomery Wards Catalog/ Sears Catalog
09.1985 - 02.1988
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Education

High School Diploma -

Lake Elsinore High School
Lake Elsinore, CA
06-1985

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Cleaning and sanitation
  • Strong work ethic
  • Productivity and efficiency

Timeline

Substitute Janitor

Nuview Union School District
08.2015 - Current

Teacher Aide

Nuview Union School District
10.2009 - Current

Food Service Worker

Nuview Union School District
09.2007 - 10.2009

Checker

Vons Grocery Store
01.1997 - 07.2007

Deli/Bakery CLerk

Safeway/Vons
02.1992 - 10.1997

Gm Clerk

Safeway
02.1988 - 01.1992

Clerk

Montgomery Wards Catalog/ Sears Catalog
09.1985 - 02.1988

High School Diploma -

Lake Elsinore High School

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