Cynthia Gomez
Turlock,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2004
2004
years of post-secondary education
Work History
Retail Sales Associate
Fallas Paredes Discount Stores
Las Vegas, Nevada
07.2014 - 12.2017
- Assisted customers with product selection and inquiries in a fast-paced environment.
- Maintained store cleanliness and organized merchandise on sales floor displays.
- Operated point-of-sale system for efficient transaction processing and cash handling.
- Stocked shelves with new inventory and ensured proper product placement.
- Collaborated with team members to meet daily sales goals and improve customer service.
- Handled customer complaints professionally, providing solutions to enhance satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
GED
Modesto, CASkills
- Customer service
- Point-of-sale operation
- Inventory management
- Visual merchandising
- Cash handling
- Problem solving
- Time management
- Sales goals attainment
- Positive and professional
- Fitting room maintenance
- Truck unloading
- Returns and exchanges
- Friendly and outgoing
- Merchandise display
Timeline
Retail Sales Associate
Fallas Paredes Discount Stores
07.2014 - 12.2017
GED
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