Cynthia Gonzalez
West Palm Beach,FL
Summary
Detail-oriented professional pursuing entry-level phlebotomist position with a strong focus on patient care and satisfaction. Demonstrated ability to provide organizational efficiency, administrative support in fast-paced environments, enhancing workflow and productivity. Committed to delivering exceptional customer service while effectively managing multiple tasks.
Overview
11
11
years of professional experience
Work History
Manager
Zipitos Mesoamerican, LLC
West Palm Beach, FL
05.2015 - Current
- Supervised restaurant personnel, managing 5-8 individuals per shift.
- Oversaw front and back of house operations to ensure smooth service.
- Delivered customer service training with a focus on upselling techniques.
- Handled all aspects of daily operations for optimal efficiency.
Office Assistant
Davis Kislak & Wish-Starr Properties
West Palm Beach, FL
03.2015 - 05.2020
- Maintained subsidiary accounts by verifying, allocating, and posting transactions
- Composed various documents ensuring proper format, accuracy of grammar and spelling
- Maintained documents and ensured information is organized in both paper and electronic filing systems
- Maintained and tracked tenant, property, and business information
- Provided customer service support
Archivist
Sunshine Wellness
West Palm Beach, FL
11.2014 - 12.2014
- Organized and prepared patient records to ensure accuracy and accessibility.
- Conducted thorough reviews of records for quality assurance.
- Enforced HIPAA-compliant security measures in handling classified information.
- Delivered effective customer service to address patient inquiries and concerns.
Education
Certified Phlebotomy Technician -
The Healthcare Assisting and Team Institute
Palm Beach Gardens, FL12.2025
Associates in Arts -
Palm Beach State College
Lake Worth, FL08.2025
Certified Adult Mental Health First Aid
Palm Beach State College
Lake Worth, FL08-2025
AS Pre-requisites -
Dade Medical College
West Palm Beach, FL02.2015
High School Diploma -
Forest Hill Community High School
West Palm Beach, FL05.2014
Skills
- Venipuncture and capillary puncture
- Winged infusion set
- Vital sign assessment
- Point of care testing
- Urinalysis proficiency
- Wound care management
- Patient record management
- Emergency response
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Manager
Zipitos Mesoamerican, LLC
05.2015 - Current
Office Assistant
Davis Kislak & Wish-Starr Properties
03.2015 - 05.2020
Archivist
Sunshine Wellness
11.2014 - 12.2014
Certified Phlebotomy Technician -
The Healthcare Assisting and Team Institute
Associates in Arts -
Palm Beach State College
Certified Adult Mental Health First Aid
Palm Beach State College
AS Pre-requisites -
Dade Medical College
High School Diploma -
Forest Hill Community High School