Cynthia Gorgodian
Wayne,NJ
Overview
34
34
years of professional experience
Work History
Senior Credit & Collections Specialist
Mindray DA USA
Mahwah, NJ
06.2018 - 11.2025
- Managed collections for leasing companies and distributors to ensure timely payment resolution.
- Oversaw deduction management and return authorizations to maintain accurate account balances.
- Performed detailed reconciliations and handled all aspects of payment processing.
- Consistently achieved or exceeded annual collection targets through effective communication and follow-up strategies.
- Handled 18 states
- Managed credit line, credit write ups, credit applications and released orders.
- Credit write ups I was approved to release up to 50K.
- Handled financials for credit lines.
Collections Analyst
Outfront Media, LLC
Fairfield, NJ
11.2009 - 06.2018
- Managed 300+ customer accounts, contacting clients via phone and email to collect delinquent payments.
- Provided invoices, contracts, statements, and payment histories to facilitate prompt payment.
- Developed and maintained payment plans to maximize revenue and customer retention.
- Created monthly aging reports using Excel pivot tables.
- Processed credit card and e-check payments; escalated delinquent accounts to legal when necessary.
- Collaborated with Sales to cancel contracts, issue credits, and resolve chargebacks efficiently.
Senior Collections Specialist
EK Success, Inc.
Clifton, NJ
06.2000 - 10.2009
- Managed high-volume collections and chargebacks on national accounts.
- Evaluated credit references and established new accounts.
- Reconciled bank and credit card accounts; posted journal entries and month-end closing reports.
- Released held orders, processed cash applications, lockbox deposits, and wire payments.
- Partnered with Sales to resolve customer issues and maintain account accuracy.
Accounts Receivable & Payable Specialist
Turtle and Hughes
Linden, NJ
01.1992 - 05.2000
- Handled high-volume collections, chargebacks, and month-end reports.
- Processed cash applications, vendor invoices, and check runs.
- Resolved vendor discrepancies and managed T&E expenses.
- Collaborated with Sales to ensure accurate account management.
Timeline
Senior Credit & Collections Specialist
Mindray DA USA
06.2018 - 11.2025
Collections Analyst
Outfront Media, LLC
11.2009 - 06.2018
Senior Collections Specialist
EK Success, Inc.
06.2000 - 10.2009
Accounts Receivable & Payable Specialist
Turtle and Hughes
01.1992 - 05.2000