Cynthia Gray
Palmer,MA
Summary
Skilled PCT offering demonstrated expertise in patient support developed over 10 years of healthcare experience. Proficient in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Proficient and caring Nursing team member offering over Number years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
20
20
years of professional experience
Work History
PCT
Baystate Wing Hospital
Palmer, MA
06.2013 - Current
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Provided care for patients based on physical, psychological, educational and safety criteria.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Department Head of Central Supplies and Medical Re
Governors Center
Westfield, MA
08.2001 - 06.2012
- Collaborate with departments such as Type and Type to coordinate multifaceted solutions to emerging problems.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Communicated with managers of other departments to maintain transparency.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
None - Medical Assistant
Porter And Chester Institute - Chicopee
Chicopee, MA09.2012
Skills
- Patient Care
- HIPAA Compliance
- Feeding Assistance
- Hospice and Palliative Care
- Patient Assistance
- Dementia Knowledge
- Patient Bathing
- Bathing
- Infection Control
- ADLs Assistance
- Mobility Assistance Aptitude
- Patient services
- Medical laboratory procedures
- Qualified in patient transport
- Professional bedside manner
- Adaptable
Timeline
PCT
Baystate Wing Hospital
06.2013 - Current
Department Head of Central Supplies and Medical Re
Governors Center
08.2001 - 06.2012
None - Medical Assistant
Porter And Chester Institute - Chicopee
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