Cynthia Griffith
Inglewood,CA
Summary
Dedicated Unit Secretary skilled in patient records management healthcare operations illustrated over 30 years of industry experience. Eager to continue to offer effective communication and a proactive attitude to facilitate seamless patient care and bring value to Memorial Hospital of Gardena team.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Unit Secretary
Memorial Hospital of Gardena
Gardena, CA
08.1992 - Current
- Managed the front desk area ensuring neatness at all times.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Monitored unit supply levels and notified management of ordering needs.
- Compiled reports on daily activities for review by supervisor.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Communicated with patients with compassion while keeping medical information private.
- Greeted visitors and patients in a courteous and friendly manner.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Arranged hospital admissions for patients as required.
- Communicated with Charge Nurse to facilitate efficient operation of Medica Surgical Unit unit.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Jordan High School
Los Angeles, CA05-1973
Skills
- Document Management
- Incoming Call Reception
- Telephone Reception
- Patient Chart Maintenance
- Customer Service
- Patient Data Confidentiality
- Medical Records Management
Certification
- BLS
Timeline
Unit Secretary
Memorial Hospital of Gardena
08.1992 - Current
High School Diploma -
Jordan High School
- BLS
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