Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Cynthia Gutierrez

Laredo,TX

Summary

  • Consulted with clients before treatment to ensure their needs are being met and that they are good candidates.
  • Determined the correct material and application according to skin tone and pigments.
  • Understood and performed sanitation and sterilization standards.
  • Proudly promote work on social media.
  • Initiated self-learning and became comfortable with educating clients on procedures and services offered.
  • Exceptional knowledge of industry trends and a high level of expertise in permanent makeup services.
  • Maintained constant communication with co-workers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative/Merchandising Lead

Nabisco
11.2021 - 09.2023
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.

Asset Protection Associate

Walmart
03.2018 - 09.2021
  • Facilitated smooth merchandise transfers between stores, ensuring accurate inventory counts while minimizing opportunities for product loss during transport.
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
  • Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.

Customer Service Support Associate

Convergys Corporation
05.2018 - 07.2018
  • Strived for continuous improvement through self-assessment of skills and seeking opportunities for further training or development within the role.
  • Worked closely with other departments when necessary to ensure seamless coordination of efforts related to customer inquiries or concerns.
  • Managed high call volume while maintaining a positive attitude and professional demeanor.
  • Collaborated with team members to achieve shared goals and provide exceptional support to customers.
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Maintained detailed records of customer interactions, documenting concerns, resolutions, and any necessary follow-up actions.

Usher

Cinemark Theaters
03.2018 - 05.2018
  • Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
  • Improved venue accessibility by offering assistance to patrons with disabilities or mobility challenges.
  • Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.

Education

Permanent Cosmetics And Tattooing

Diosa Beauty
Dallas, Texas
12.2023

High School Diploma -

Martin High School
Laredo, TX
06.2017

Skills

  • Active listening abilities
  • Color theory understanding
  • Appointment Scheduling
  • Skin tone analysis
  • Custom pigment blending
  • Client follow-up communication
  • Proper sterilization methods
  • Allergy testing procedures
  • Pigment retention knowledge
  • Precise color matching
  • Eyebrow Shaping
  • Eyebrow styling
  • Client Relationship Building
  • Sanitation Practices
  • Effective Communication

Certification

Certified - Ombre Powder Brows

Certified - Bloodborne Pathogens and Infection Control

Additional Information

Hello, my name is Cynthia Gutierrez and I'm currently seeking out for an opportunity to begin my new career as permanent make up artist, i recently was able to get certified to do Ombre Powder Brows, and im ready to start my new career. I'm an outgoing and motivated person, and im willing to learn new skills.

Timeline

Sales Representative/Merchandising Lead

Nabisco
11.2021 - 09.2023

Customer Service Support Associate

Convergys Corporation
05.2018 - 07.2018

Asset Protection Associate

Walmart
03.2018 - 09.2021

Usher

Cinemark Theaters
03.2018 - 05.2018

Permanent Cosmetics And Tattooing

Diosa Beauty

High School Diploma -

Martin High School

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Cynthia Gutierrez