Cynthia Gutierrez
Mission
Summary
Highly motivated and compassionate candidate with strong communication skills and dedication to patient care. Focused on providing quality patient experiences and contributing to efficient clinical operations, while expanding my knowledge and experience with people of all ages.
Overview
3
3
years of professional experience
Work History
Facialist
Self-employed
Mission
01.2024 - 12.2024
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Provided microdermabrasion.
- Maintained cleanliness of treatment room and equipment between appointments.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Provided excellent customer service and skincare treatments to clients.
- Identified needs of customers promptly and efficiently.
Medical Assistant/Receptionist/Phlebotomist
Multispecialty Clinic
01.2022 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Associate of Arts - Anthropology
South Texas College
McAllen, TX07-2025
Some College (No Degree) - Nursing
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Fluent in Spanish and English
- Certified in basic life support (BLS)
- CPR
- Phlebotomy techniques
- Human anatomy and physiology
- Patient-focused care
- Calm and level-headed under stress
- Professionalism and ethics
- Compassionate
Timeline
Facialist
Self-employed
01.2024 - 12.2024
Medical Assistant/Receptionist/Phlebotomist
Multispecialty Clinic
01.2022 - 05.2022
Associate of Arts - Anthropology
South Texas College
Some College (No Degree) - Nursing
The University of Texas Rio Grande Valley
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