Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Haas

Etters,Pennsylvania

Summary

Application Developer with a proven track record in a healthcare platform. Adept in COBOL and DB2 database programming. Committed to delivering high-quality results and empowering clients through effective communication and support.

Experienced with application development, including designing, coding, and testing software. Knowledge of software architecture and team collaboration to ensure successful project delivery.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Strong background in accurate data entry, and information integrity. Skilled in adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.

Overview

14
14
years of professional experience

Work History

Application Developer

Highmark Health
12.2014 - 07.2024
  • Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
  • Used COBOL and mainframe tools to develop new applications.
  • Collaborated with cross-functional teams to design and develop high-quality applications for various healthcare areas.
  • Developed custom solutions for clients based on their unique business requirements and objectives.
  • Worked closely with clients throughout the development process to gather feedback, ensuring that final products met their expectations.
  • Created software applications in test-driven development environment.
  • Contributed to the successful completion of numerous projects, meeting deadlines and adhering to budget constraints.
  • Developed and implemented personalized client solutions using programming language expertise.
  • Assisted with training junior developers, providing guidance on best practices in application development.
  • Updated technical documentation, product specifications, and technical training materials.
  • Conducted scheduled system upgrades to maximize performance.
  • Reduced software bugs by conducting thorough testing and debugging procedures.
  • Documented all phases of application development process, ensuring transparency and accountability.
  • Led migration of legacy systems to modern platforms, enhancing efficiency and scalability.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Coordinated deployments of new software, feature updates and fixes.
  • Corrected, modified and upgraded software to improve performance.

Student Loan Counselor

PHEAA
09.2014 - 12.2014
  • Assisted borrowers in selecting suitable repayment plans, leading to timely payments and improved financial stability.
  • Educated borrowers on the benefits of various loan forgiveness programs, empowering them to make informed decisions about their financial future.

Customer Relations Representative

TAC
04.2014 - 09.2014
  • Developed comprehensive knowledge of products and services to provide accurate information to customers.
  • Participated in regular product training sessions to stay updated on latest features and benefits.
  • Conducted product demonstrations, educating customers and stimulating interest.
  • Attended monthly sales meetings and quarterly sales trainings.

Sr. Technical Analyst

Celerity IT
11.2010 - 11.2013
  • Supported technology design, testing and execution by providing research-based product and process knowledge.
  • Tested modified programs to correct adverse impacts on programs or systems operations.
  • Worked at the Highmark Health account, in the data warehousing area, analyzing user needs, writing detailed designs, and coding and testing the changes between the Teradata system and the mainframe programs.

Education

High School Diploma -

Governor Mifflin
Shillington, Pa.

GIS Technician Certification -

William Goodling Advanced Skill Center
York, Pa.

Skills

  • Applications development and testing
  • Verbal and written communication
  • Customer support
  • Adaptability to new technologies
  • Programming on Mainframe
  • Microsoft Office, Teams, and Zoom experience
  • Teamwork and collaboration
  • Data entry proficiency and expertise

Timeline

Application Developer

Highmark Health
12.2014 - 07.2024

Student Loan Counselor

PHEAA
09.2014 - 12.2014

Customer Relations Representative

TAC
04.2014 - 09.2014

Sr. Technical Analyst

Celerity IT
11.2010 - 11.2013

High School Diploma -

Governor Mifflin

GIS Technician Certification -

William Goodling Advanced Skill Center

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Cynthia Haas