Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hairstylist Manager
Cuts Galore
Marshall, TX
03.2017 - 02.2019
Organized daily operations at the salon, including scheduling appointments and managing customer service inquiries.
Resolved customer complaints promptly while maintaining a high level of professionalism.
Provided leadership and supervision to a team of hairstylists.
Built strong relationships with customers by providing exceptional customer service.
Monitored stock levels of haircare products, tools and equipment in the salon.
Trained new hairstylists in proper techniques for cutting, coloring, styling and chemical treatments.
Efficiently opened salon by organizing registers and preparing for daily client appointments.
Enforced safety procedures in accordance with facility policies and government regulations.
Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Ensured compliance with EPA and TDLR regulations.
Education
Associate of Arts - American Sign Language Interpreting
Tyler Junior College
Tyler, TX
05-2025
Certificate Program - Cosmetology
Panola College
Carthage, TX
05-2016
Some College (No Degree) - General Studies
Panola College
Carthage, TX
Skills
Conflict resolution abilities
Social Media Promotion
Time management proficiency
Budgeting and financial management
Product knowledge mastery
Organizational abilities
Cleanliness and sanitation
Decision-making skills
Communication Skills
Problem resolving
Fast learning
Compliance knowledge
Perform well in high-demand, fast-paced environments
Affiliations
Member of a Local Non-Profit Community Theatre
Member of the American Poolplayers Association
Certification
Cosmetology Operators License, including Esthetician and Nail Technician Licensure
Timeline
Hairstylist Manager
Cuts Galore
03.2017 - 02.2019
Associate of Arts - American Sign Language Interpreting