Court Services Coordinator
Parker County, Texas
Weatherford, TX
05041995 - Current
- Processed payments for fines imposed by the courts.
- Wrote error-free and professional correspondence on behalf of court system.
- Managed inventory of office supplies used in the courthouse facility.
- Assisted in developing strategies to improve efficiency of court processes.
- Developed training materials for new Court Services Coordinators.
- Stocked counters with forms, film and license supplies to maintain inventory levels.
- Scheduled witnesses, jurors and other participants for courtroom proceedings.
- Created and maintained records related to court proceedings.
- Answered inquiries from the public regarding court procedures and policies.
- Attended meetings with representatives from various law enforcement agencies.
- Provided support to judges, attorneys and other court personnel.
- Reviewed legal documents for accuracy and completeness.
- Conducted research into relevant legislation affecting court operations.
- Assisted in the coordination of court services, such as arraignments, trials and hearings.
- Tracked exhibits admitted during court hearings and updated documentation.
- Organized case files to ensure timely processing of cases.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Facilitated communication between judicial personnel and other government agencies.
- Maintained dockets with current information on all pending court cases.
- Performed administrative tasks such as filing, typing, copying and scanning documents.
- Ensured compliance with applicable laws and regulations governing court operations.
- Coordinated document production requests from attorneys or litigants.
- Prepared lists of overdue accounts, license suspensions and issuances.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
