Overview
Work History
Education
Skills
Websites
Accomplishments
Custom
Custom
Custom
Timeline
Generic

Cynthia Ham

Charlotte,NC

Overview

16
16
years of professional experience

Work History

Library Media Specialist

Baltimore County Public Schools
09.2021 - 06.2022
  • Teach critical and imaginative thinking, empowering effective use of information by providing resource availability to K-5 elementary students and teachers through the systematically curated collection of 8,000 books: fiction, non-fiction, everyone books, references, periodicals, and special language books in the school and digital access outside of the school
  • Manage and provide access to the collection and circulation services through the Follett Destiny library manager system, which included Destiny Analytics collections management and Destiny Discover resource search tool an accurate and efficient organization and retrieval system
  • Teach twenty-one classes weekly using Schoology, BCPS's learning management system, collaborating with classroom teachers to support multi-grade level units' instruction and activities as an integral part of BCPS's curriculum
  • Support curriculum with digital content, BrainPOP, Pebble Go, Discovery Ed, World Book Kids, and Safari Montage
  • Provide access to age-appropriate print and electronic resources like, eBooks, tumble books and interactive books which encourages students to read for pleasure, and increase awareness of a wide array of literature genres
  • Identify and instruct students how to use and interpret information housed in the library
  • Manage, train, troubleshoot, and resolves library hardware and software issues
  • Oversaw trainings via online platforms for local and off-site staff on functionality of newly developed applications to achieve strategic objectives.
  • Instructed students and staff in research processes and understanding copyright, fair use and licensing of intellectual property.
  • Updated students on use of Internet as reference tool to access latest information and differentiate between relevant and irrelevant sites and material.
  • Promoted library through public relations avenues such as library website and newsletter.
  • Encouraged reading, information literacy skills and information resources through book clubs and reading programs.
  • Delivered appropriate Web service experience by utilizing HTML, CSS and JavaScript languages.
  • Updated library collection to include multicultural titles to fit student population.
  • Motivated students to use instructional technology to promote achievement of learning objectives.
  • Maintained relevant, organized and correctly catalogued library and technology collection based on careful analysis of student needs.
  • Designed icons and animations that were used in print and digital marketing campaigns.
  • Supervised talented teams of [Number] artists, designers, and developers.
  • Created animations for sales applications using Adobe Flash for various clients in telecommunications industry.
  • Gathered and utilized diverse technologies for modern and more effective education.

Media Coordinator

Charlotte Mecklenburg School
08.2022 - Current

Grants/Office Manager

Cherry Hill Development Corporation
06.2017 - 08.2020
  • Information management professional assisting in knowledge gathering to better understand the business, and goals of the organization
  • Developed and implemented both a physical, and cloud based organizational system, resulting in reduced lost and misfiled documents on a shared repository
  • Managed the day-to-day operations of the Corporation's outputs and internal documents by updating the filing system and reviewing SOP documents with executive director
  • Maintained database records using MS Office 365 Access for efficiency and accessibility
  • Worked closely with the executive director, developer, bookkeeper, and community stakeholders to monitor all grants, and budgets, wrote progress reports and knowledgeable about each grant's funding
  • Made sure all contracts were signed, and secured W-9, certifications and permits submitted
  • Established and maintained stellar interpersonal communications and relationships with grantors
  • Obtained certificates of insurance for each grant, and real estate properties
  • Wrote grant budget modifications and quarterly progress reports, including researching organizations, foundations and government agencies for possible funding that match the organization's needs
  • Renewed annual non-profit compliance requirements for good standing in Baltimore City and the State of MD
  • Managed budgets, expenses, and accurately processed draw requests for reimbursements
  • Generated correspondence, memos, resolutions, and compiled documents for the board of director's meetings
  • Handled HR responsibilities including confidential and sensitive documents and supervised administrative staff
  • Identified opportunities to improve the quality and efficiency of information flow through applicable technology
  • Diligently managed complex, cyclical, sensitive tasks based on in-depth knowledge of specific policies/processes
  • Managed community charrette budgets, logistics, travel arrangements, consultants, vendors, and programming
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Launched quality assurance practices for each phase of development
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Established team priorities, maintained schedules and monitored performance.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed detailed plans based on broad guidance and direction.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Curatorial Assistant

Clark Atlanta University Art Museum
05.2011 - 10.2013
  • Managed the day-to-day arts administrative duties of the museum
  • A collaborative position exhibiting art and culture while managing business duties and principles through strategic thinking and planning
  • Provided curatorial support with all aspects of museum practices, calendar, exhibits, tours, and events
  • One of the publishers bring to fruition Clark Atlanta University Art Museum 70-year-old collection's seminal publication “In the Eye of the Muses: Selections from the Clark Atlanta University Art Collection”
  • Contacted, wrote, researched, and compiled all publication artists biographical and exhibition information
  • Gave tours to hundreds of visitors, submitted requisitions to generate P.O.s and supervised every event
  • Preserved objects, wood, metal, glass, rock, and ceramics, using cleansers, solvents, soap solutions, and polishes
  • Installed, arranged, assembled, and prepared art objects for exhibition, ensuring each artifact's safety
  • Directed and supervised consultants, vendors, students, and staff in the handling, mounting, caring for art objects
  • Prepared art objects for storage, shipping and determined whether objects needed to be conserved before exhibits
  • Coordinated exhibition installations and de-installations, assisted with the cleaning of the gallery and display cases contacted graphic designers, printer, art preparators, and transported art objects from storage
  • Photographed and catalogued diverse works to prepare for upcoming exhibitions.
  • Monitored inventory of gallery operations supplies and replenished items to maintain required stock.
  • Guided gallery visitors through facility and delivered engaging talks on exhibitions to stimulate interest and facilitate sales.
  • Developed gallery operations, customer service and marketing skills to enhance gallery management knowledge.
  • Engaged in hands-on training with gallery's curatorial team to advance curatorial skills in real-world setting.
  • Created and enriched online gallery listings to draw international interest and promote works for sale.
  • Procured talented individuals, performing artists, and musicians to entertain guests during special events.
  • Managed all paper and digital documentation related to accessions, loans, transfers, and other collections-related transactions.
  • Assisted in planning, implementation and oversight of [Number] restoration projects.
  • Planned and conducted special research projects in [Area of expertise], resulting in development of new exhibits.
  • Networked at creative events to identify new talent and artistic works in local areas.
  • Moved and handled various types of artwork with exceptional care, following all [Type] requirements.
  • Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
  • Promoted events and exhibits via social media, email and other communication methods, boosting museum attendance by [Number]%.
  • Received, photographed, cataloged, researched and prepared [Type] objects for display for [Name] collection.
  • Maintained [Type] collection records and performed annual inventory of [Type] collection.
  • Wrote and reviewed grant proposals, journal articles, blog posts, institutional reports and [Type] materials.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.

CNN Library Intern

Turner Broadcasting
05.2009 - 12.2009
  • Interned in the CNN News Library cataloging and archiving data with speed and accuracy
  • Understand how to conduct research and analysis, store, and retrieve confidential data
  • Trained at the reference desk researching and indexing data for breaking news stories
  • Conducted video searches and selected the most compelling video for broadcast
  • Uploaded requested videos into Media Source for retrieval by CNN staff members
  • Edited, re-wrote, and revised the Associated Press copy for the CNN/Library database

Education

MLS—Master of Library Science - undefined

North Carolina Central University
Durham, North Carolina
01.2010

MA—Candidate - Art History

Howard University
Washington, DC
01.1998

BGS—Art History & American Studies - undefined

University of Maryland at College Park
College Park, MD
01.1991

Skills

  • Follett Destiny: Library Management System
  • Research DB: EBSCO, Gale Academic, ProQuest
  • Digital Libraries: FileMaker Pro-9, Cataloging Cultural Objects
  • MS Office 365, Google Suites, Promethean, Adobe Express, Canva,
  • Grant Management: Grant Governance, Regulatory Compliance, Budget Monitoring thru Grant Close-Out
  • Online advertising
  • Community engagement
  • Analytics reporting
  • Technology optimization
  • Digital content management
  • Creativity
  • Production scheduling
  • Budget management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].

Custom

  • Library Management Systems: Follett Destiny Library Manager, Instructional Database: Microsoft Schoology
  • Research DB: EBSCO, Gale Academic, ProQuest, Digital Libraries: File Maker Pro-9, ArchivesSpace.org
  • Metadata: Dublin Core, DACs, Cataloging Cultural Objects
  • Web/Software Applications: GoDaddy, Adobe Bridge CS-5 & Intro: Canva & GIMP, MS Office 365
  • Grant Management: Grant Governance, Submissions, Regulatory Compliance and Budget Monitoring thru Grant Close-Out

Custom

  • Website. Historically Black Colleges and Universities-Digital Art Collection Project., Ham, C., 06/21, C:\Users\lmaem\Downloads\HDAP-HBCU Digital Art Collection Project-7June2021.pdf
  • The International Review of African American Art., Ham, Cynthia., 05/01/14, Atlanta, GA
  • In the Eye of the Muses: Selections from the Clark Atlanta University Art Collection., Dunkley, Tina M., and Jerry Cullum., 2012, Atlanta, Georgia

Custom

  • David C. Driskell Paper Transcriber, David C. Driskell Center, College Park, MD, 10/21
  • Mentoring Program, Society of Georgia Archivists, Atlanta, GA, 04/13
  • Grant Panelist, City of Atlanta | Office of Cultural Affairs, Atlanta, GA, 10/12 & 10/13
  • Certificate in Visual Resources & Image Management, Indiana University, Bloomington, IN, 07/07

Timeline

Media Coordinator

Charlotte Mecklenburg School
08.2022 - Current

Library Media Specialist

Baltimore County Public Schools
09.2021 - 06.2022

Grants/Office Manager

Cherry Hill Development Corporation
06.2017 - 08.2020

Curatorial Assistant

Clark Atlanta University Art Museum
05.2011 - 10.2013

CNN Library Intern

Turner Broadcasting
05.2009 - 12.2009

MLS—Master of Library Science - undefined

North Carolina Central University

MA—Candidate - Art History

Howard University

BGS—Art History & American Studies - undefined

University of Maryland at College Park

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Cynthia Ham