Cynthia Hamet

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• LEO Lecturer I, University of Michigan School of Nursing, 08/29/2022, Present, Clinical Instructor for PNE 401 Population Health Clinical at the Richfield Academy in Flint, MI, Developed clinical schedule that included students spending time with the school nurse, social worker, at the early learning center and in classrooms at the academy and off-site at the Flint Shelter, Promedica Hospice, Flint Shelter, PACE, Eastside Senior Center, the Boys & Girls Club of Flint, Food Bank of Eastern Michigan, the Ronald McDonald House, Food Gatherers and Catholic Charities.
• Central RN Care Navigator (CN) – Ambulatory, Michigan Medicine, 04/2019, 06/01/2022, Participating in a IP to OP Handoff Pilot that began on 12/01/2021., Participated in TOC Sepsis Pilot that began on 06/16/2021., Participated in TOC COVID Pilot., Complete Transition of Care (TOC) calls for patients who have been discharged from a medical service.
• RN CN – Ambulatory, Michigan Medicine, 05/2018, 04/2019, Work with Ambulatory Care patients and families in mutually beneficial partnerships to assess, plan and facilitate their health care needs.
• RN Care Manager (CM), Michigan Medicine, 05/2015, 05/2018, Discharge planning including home healthcare, hospice, long-term acute care (LTAC), skilled nursing facility (SNF), acute rehab (IPR), sub-acute rehab, durable medical equipment, home infusions, Veterans Administration (VA) hospital transfers and acute hospital transfers.
• Transition RN Case Manager for Heart Failure, Henry Ford Hospital, 07/2013, 05/2015, Discharge planning including home healthcare, hospice, LTAC, skilled nursing facility, acute rehab, sub-acute rehab, durable medical equipment, home infusions, VA hospital transfers and acute hospital transfers.
• RN Case Manager – Cardiology I5, Henry Ford Hospital, 02/2012, 07/2013, Discharge planning including home healthcare, hospice, LTAC, skilled nursing facility, acute rehab, sub-acute rehab, durable medical equipment, home infusions, VA hospital transfers and acute hospital transfers.
• Case Manager/Clinical Care Coordinator, Garden City Hospital, 05/2011, 02/2012, Discharge planning including home healthcare, hospice, LTAC, skilled nursing facility, acute rehab, sub-acute rehab, durable medical equipment, home infusions, VA hospital transfers and acute hospital transfers.
• Registered Nurse – Telemetry / ICU, Garden City Hospital, 11/2008, 05/2011
• Registered Nurse on a Rehabilitation Unit, Oakwood Skilled Nursing Center, 02/2007, 02/2008
• Registered Nurse - SICU, Sinai Hospital, 10/1987, 05/1988, Cared for open heart and surgical patients., CCRN Certification., Floated to MICU & CICU.
• Home Care Registered Nurse, Metro Home Health Care, 06/1985, 09/1987
• Registered Nurse – SICU, Sinai Hospital, 06/1983, 06/1985, Cared for open heart and surgical patients., Preceptor., Floated to MICU & CICU.

• CN TOC Workload Committee/Workload Chair, 2021, 06/2022, Manage the workload of TOC RNs to ensure high quality patient care and employee satisfaction.
• MedHome Transition of Care Template revision, 2020, 06/2022, Working with an interdisciplinary team including clinic physicians and a panel manager to revise the current TOC charting methodology.
• RN TOC Preceptor, 2019, 06/2022, Educated new TOC RNs.
• Transitions of Care Committee, 2019, 06/2022, Developed a process to improve the TOC process.
• Care Navigator Workload Committee, 2019, 06/2022, Effectively manage the workload of Care Navigators to ensure long term viability of the unit.
• RN CN Preceptor, 01/2019, 04/2019, Educated new RN CN’s.
• Depression QI (Quality Improvement) Committee, 2018, 2020, Review, monitor and understand UMMG PHQ-9 Quality Measures and performance.

• Registered Nurse (RN), Michigan, 4704146037, 1983, Present
• Certified Case Manager (CCM), Commission for Case Management, 2014, Present
• Basic Life Support (BLS), American Heart Association, 2007, Present

• Certified Case Manager (CCM), 2014, Present, 80 CCM CEU’s needed every 5 years to renew.
• Case Management Society of America (CMSA), 2019, 02/2022
• Michigan Nurses Association (MNA), 2015, 06/2022
• University of Michigan Professional Nursing Council (UMPNC), 2015, 06/2022

• 2025, 5
• 2024, 12
• 2023, 27
• 2022, 50
• 2021, 400, 10/2021, Case Management Society of New England Conference: Emerging Trends in Healthcare: The Impact on Case Management, 10/2021, Case Management Society of America Detroit Conference: Entering a New Era
• 2020, 120
• 2018, 750
• 2019, 750, 05/2019, Discovering Compassion in Loss: Building Sustainability for All, 55, 11/2018, MI State Innovation Model (SIM): PCMH Initiative Summit 2019 Ann Arbor, 05/2018, MiCMRC PDCM Online Course, 30, 04/2018, MiCMRC Complex Care Management Course, 130, 01/2018, Leading Change – The Value of Nurses in Healthcare Transformation, 50, 07/2017, Seeing the Unseen: Identifying and Understanding Trafficking Victims, 10, 09/2016, Clinical Issues in the Care of Older Adults. Embracing Complexity: Caring For Older Patients with Multi-morbidity, 55, 06/2016, Preceptor Education Course, 40, 03/2016, Evidence-Based Practice: Embracing Population Health
• 2016, additional CEUs
• 2015, additional CEUs

• 2021 - 06/2022, Implemented IP (inpatient) to OP (outpatient) Handoff Pilot.
• 2021 - 06/2022, Implemented Sepsis TOC pilot and incorporated into TOC workflow.
• 2020 - 06/2022, Collaborated with an interdisciplinary team to revise TOC charting.
• 2019 - 06/2022, Implemented COVID TOC pilot and incorporated into TOC workflow.
• 2019 - 06/2022, Implemented TOC pilot and incorporated into TOC workflow.
• 2019 - 06/2022, Created TOC check list to be completed prior to contacting patients.
• 2019 - 06/2022, Poster: Transitions of Care.
• 2017 - 06/2022, LACE - Identifies patients who need to be screened for discharge needs.
• 2021, Piloted SBAR charting for the TOC template.
• 2018 - 2020, Poster: Improving Depression Monitoring in Ambulatory Care.

• 2017 - Present, Magnet Status for the University of Michigan Hospital
• 05/2021 - Present, Appointed to the Clinical Adjunct Faculty Network (CAFN) as an Adjunct Clinical Instructor from 08/30/2021 – 08/29/2024
• 04/2018, Mastery Level in the UMHS Nursing Role Specific Advancement Model
• 2016 - 2017, Awarded multiple Making a Difference Awards

• 2021 - 06/2022, Implemented IP (inpatient) to OP (outpatient) Handoff Pilot.
• 2021 - 06/2022, Quality Indicators for Sepsis TOC pilot calls.
• 2021 - 06/2022, Implemented Sepsis TOC pilot.
• 2019 - 06/2022, Implemented COVID TOC pilot.
• 2019 - 06/2022, Quality Indicators for TOC calls.
• 2019 - 06/2022, Participated in creating the Roles and Responsibilities for the Central TOC Role.
• 2019 - 06/2022, Poster: Transitions of Care.
• 2019 - 06/2022, Care Navigator Pilot.
• 2019, Collection and presentation of TOC statistics for evaluation of process.
• 2018 - 2020, Poster: Improving Depression Monitoring in Ambulatory Care.
• 2017 - 2018, LACE (Length of Stay, Acuity of Admissions, Charlson Co-Morbidity Index (CCI) and number of Emergency Department visits in the last six months).

• MSN
• BSN
• RN
• CCM

• 04/2019 - 12/2019, Weekly presentation of TOC stats to leadership during the pilot and initial implementation of the TOC calls process.
• 2018 - 2019, Presentations to each clinic discipline at SHC (Saline Health Center) on the role of the Care Navigator.