Cynthia Hatcher
Clinton,IN
Summary
To become a dedicated representative, that is motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with coworkers and customers. Reliable and driven, with strong time management and prioritization abilities.
Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.
Overview
6
6
years of professional experience
Work History
Bus Driver
American Senior Communities
06.2024 - 06.2025
- Ensured safe transportation of seniors to appointments and activities.
- Conducted routine vehicle inspections and maintained compliance with safety regulations.
- Assisted passengers with mobility challenges, ensuring comfort and accessibility during transit.
- Coordinated schedules with facility staff to optimize transportation efficiency and reduce wait times.
Fraud Analyst
TTEC
10.2022 - 05.2024
- Analyzed transaction patterns to identify fraudulent activities and mitigate risks.
- Utilized advanced analytical tools to detect any unusual account activity or patterns indicative of potential fraud attempts.
- Conducted interviews with suspects and filed reports of findings.
- Reviewed transactions and receipts to identify any suspicious activity.
Data Entry Clerk
Select Staffing Agency
02.2019 - 02.2022
- Entered and maintained data accuracy across various databases and spreadsheets.
- Processed large volumes of data efficiently within tight deadlines.
- Verified data integrity through regular audits and cross-referencing procedures.
- Assisted in developing streamlined data entry processes to enhance operational efficiency.
- Completed data entry tasks with accuracy and efficiency.
Education
Bachelor of Science - Buisness
Post University
Waterbury, CTSkills
- Excellent writing and communications skills, with experience creating high-quality content
- Extensive knowledge of Excel and Microsoft Word, with a strong ability to research and analyze information
- Safety-focused
- Weather condition driving
LEADERSHIP EXPERIENCE
I have previously been a supervisor of a team of 15, responsible for payroll, monitoring calls and emails, evaluating calls and emails, coaching, and development.
Timeline
Bus Driver
American Senior Communities
06.2024 - 06.2025
Fraud Analyst
TTEC
10.2022 - 05.2024
Data Entry Clerk
Select Staffing Agency
02.2019 - 02.2022
Bachelor of Science - Buisness
Post University
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