Cynthia Hernandez
Lakewood,CA
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 5 years of experience in leading organizational business units.
Overview
19
19
years of professional experience
Work History
Senior Supply Chain Manager
Hourglass Cosmetics
Los Angeles, CA
11.2021 - Current
- Executed comprehensive management of work orders, purchase orders, and transfer orders, optimizing processes in NetSuite ERP system.
- Build and maintain supplier relationships by driving weekly vendor OOR calls and working with external partners to understand, support resolution, and/or communicate changes in production priority.
- Facilitated partnership with events team to enhance brand visibility through strategic coordination of marketing displays across trains, yachts, and multiple national pop-up events.
- Served as key liaison for escalations regarding transit and customs challenges to ensure timely resolution.
- Manage new product development shipments, including all Marketing and Influencer projects..
- Developed and implemented strategic sourcing strategies to enhance supplier performance and reduce costs.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Collaborated with cross-functional teams to enhance forecasting accuracy and align production schedules.
Student Affairs Coordinator
Manhattan Prep
New York, NY
09.2019 - 10.2021
- Provided academic counseling to students on how to learn best, quickly and effectively within the Manhattan Prep programs.
- Responsible for various administrative tasks such as enrollments, online resource activations, prepped classrooms and logged class attendance.
- Follow up with dissatisfied students after evaluation surveys.
- Held orientations for new students, creating new enrollment packets to help them along with their study prep.
- Managed Private Tutoring programs and course cancellations.
- Assisted our IT team with light tech duties which include ebook troubleshooting issues and resolving application error glitches.
Account Coordinator
Steve Madden Ltd.
Long Island City, NY
09.2018 - 03.2019
- Assisted in coordinating the Landed Branded shoe division.
- Entered new orders into the system.
- Communicated with buyers to coordinate delivery of goods out of various Steve Madden warehouses.
- Ran daily reports to determine accurate and on-time In House dates, in addition to; checked for any delays and communicated such with the appropriate buyer.
- Work directly with management performing special projects when needed
Global Logistics Coordinator
FOREVER 21
Los Angeles, CA
11.2014 - 09.2015
- Facilitated communication with F21 buying team to maintain compliance with merchandise and top sample deadlines.
- Coordinated logistics operations to ensure timely product deliveries across retail locations.
- Developed and maintained relationships with transportation vendors to optimize shipping efficiency.
- Collaborated with cross-functional teams to streamline order fulfillment processes and enhance customer satisfaction.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Logistics Coordinator
Yusen Logistics
Long Beach, CA
09.2007 - 03.2014
- Negotiated competitive rates for transit services while overseeing shipment logistics to maintain cost-effectiveness.
- Monitored and coordinated container and LCL freight status at port, optimizing allocation and dispatch processes to destinations.
- Coordinated dispatching and scheduling processes for inventory and shipment orders, optimizing adherence to ship dates.
- Identified and reported EDI issues to designated departments, ensuring swift corrective actions.
- Crafted intricate Excel reports for clients, focusing on optimizing productivity and fostering clear communication.
- Coordinated consistent updates and communication channels with vendors, customers, and management teams.
- Collaborated with team members to streamline accounts payable processes and enhance workflow efficiency.
Education
General Studies
Long Beach City College
Skills
- Microsoft Office Suite, Deposco, Netsuite
- Worldwide marketing strategy execution
- Bilingual (English/Spanish)
- Warehouse operations
- Vendor relationship oversight
- Supply chain management
- Logistics optimization
- Experienced with ERP software
- Production scheduling
- International purchasing
- Cost reduction strategies
- Event marketing
Languages
Spanish
Native or Bilingual
Timeline
Senior Supply Chain Manager
Hourglass Cosmetics
11.2021 - Current
Student Affairs Coordinator
Manhattan Prep
09.2019 - 10.2021
Account Coordinator
Steve Madden Ltd.
09.2018 - 03.2019
Global Logistics Coordinator
FOREVER 21
11.2014 - 09.2015
Logistics Coordinator
Yusen Logistics
09.2007 - 03.2014
General Studies
Long Beach City College