Cynthia Hicks
Inkster,MI
Summary
Seeking position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Store Associate
Zaman International, Good Deeds Resale
12.2023 - Current
- Coordinate restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greet customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answer customer questions about products and services, helped locate merchandise, and promoted key items.
- Provide exceptional services and pleasant shopping experiences to retail customers.
Staff Nurse
Harper Hospital
09.2010 - 03.2014
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Nurse Case Manager
Mommy's Lil Helper, MIHP
09.2010 - 03.2014
- Implemented patient care plans and supplemental instruction for Maternal Infant Health Program participants to reduce infant mortality rate in Michigan.
- Managed program referrals received from State of Michigan, Major Insurance Companies, and recruiting efforts.
- Assisted social worker in identifying client needs and goals to determine priorities of care.
- Observed, monitored, and recorded changes in patient condition and compliance in accordance with policies and procedures of Maternal Infant Health Program.
Staffing Coordinator
Select Staffing Agency
- Assisted in onboarding new hires, facilitating smooth transition into their roles and supporting employee retention efforts.
- Worked closely with human resource department to address workforce planning needs effectively.
- Responsible for instructing new hires in safety protocols and monitoring all hires to make certain safety standards were met.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout interview process.
Tutor
Wayne County Community College District
- Provided homework assistance using specific curriculum and materials.
- Assisted students in developing study skills and exam strategies.
- Provided one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Volunteer Coordinator
Focus: Hope
- 10.2001
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Managed volunteer calendar and verified coverage of key roles and events.
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Scheduled and organized training sessions for volunteers to develop skills and knowledge.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
Recruiter
Focus: Hope
- Evaluated applicant credentials, conducted initial interviews and pre-screening assessments for educational program entry.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build program network.
- Conducted reference checks, background screening and other checks to verify information on applicant's application.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Coordinated schedules to arrange tours of facility and pre-program assessment with applicants.
Education
Bachelor of Science - Nursing
Oakland University
Rochester, MI04.2010
BBA - Business Management
Walsh College of Accountancy And Business Administration
Troy, MI08.2003
Associate of Science - Science
Wayne County Community College District
Detroit, MI01.1998
No Degree - Computer Numerically Controlled (CNC) Machinist Technology
Focus: HOPE Machinist Training Institute
Detroit, MI01.1996
Timeline
Store Associate
Zaman International, Good Deeds Resale
12.2023 - Current
Staff Nurse
Harper Hospital
09.2010 - 03.2014
Nurse Case Manager
Mommy's Lil Helper, MIHP
09.2010 - 03.2014
Staffing Coordinator
Select Staffing Agency
Tutor
Wayne County Community College District
Volunteer Coordinator
Focus: Hope
- 10.2001
Recruiter
Focus: Hope
Bachelor of Science - Nursing
Oakland University
BBA - Business Management
Walsh College of Accountancy And Business Administration
Associate of Science - Science
Wayne County Community College District
No Degree - Computer Numerically Controlled (CNC) Machinist Technology
Focus: HOPE Machinist Training Institute
Similar Profiles
Loren BishopLoren Bishop
Barista at Good Deeds CoffeeBarista at Good Deeds Coffee
Damian BuxtonDamian Buxton
Owner at Good Deeds Lawn Care Service LLCOwner at Good Deeds Lawn Care Service LLC
Wes HarkinsWes Harkins
Consultant at Good Vibes Vintage and ResaleConsultant at Good Vibes Vintage and Resale