Cynthia Hicks
Inkster,MI
Summary
Seeking position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Store Associate
Zaman International, Good Deeds Resale
2023.12 - Current
- Coordinate restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greet customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answer customer questions about products and services, helped locate merchandise, and promoted key items.
- Provide exceptional services and pleasant shopping experiences to retail customers.
Staff Nurse
Harper Hospital
2010.09 - 2014.03
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Nurse Case Manager
Mommy's Lil Helper, MIHP
2010.09 - 2014.03
- Implemented patient care plans and supplemental instruction for Maternal Infant Health Program participants to reduce infant mortality rate in Michigan.
- Managed program referrals received from State of Michigan, Major Insurance Companies, and recruiting efforts.
- Assisted social worker in identifying client needs and goals to determine priorities of care.
- Observed, monitored, and recorded changes in patient condition and compliance in accordance with policies and procedures of Maternal Infant Health Program.
Staffing Coordinator
Select Staffing Agency
- Assisted in onboarding new hires, facilitating smooth transition into their roles and supporting employee retention efforts.
- Worked closely with human resource department to address workforce planning needs effectively.
- Responsible for instructing new hires in safety protocols and monitoring all hires to make certain safety standards were met.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout interview process.
Tutor
Wayne County Community College District
- Provided homework assistance using specific curriculum and materials.
- Assisted students in developing study skills and exam strategies.
- Provided one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Volunteer Coordinator
Focus: Hope
- 2001.10
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Managed volunteer calendar and verified coverage of key roles and events.
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Scheduled and organized training sessions for volunteers to develop skills and knowledge.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
Recruiter
Focus: Hope
- Evaluated applicant credentials, conducted initial interviews and pre-screening assessments for educational program entry.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build program network.
- Conducted reference checks, background screening and other checks to verify information on applicant's application.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Coordinated schedules to arrange tours of facility and pre-program assessment with applicants.
Education
Bachelor of Science - Nursing
Oakland University
Rochester, MI04.2010
BBA - Business Management
Walsh College of Accountancy And Business Administration
Troy, MI08.2003
Associate of Science - Science
Wayne County Community College District
Detroit, MI01.1998
No Degree - Computer Numerically Controlled (CNC) Machinist Technology
Focus: HOPE Machinist Training Institute
Detroit, MI01.1996
Timeline
Store Associate
Zaman International, Good Deeds Resale
2023.12 - Current
Staff Nurse
Harper Hospital
2010.09 - 2014.03
Nurse Case Manager
Mommy's Lil Helper, MIHP
2010.09 - 2014.03
Staffing Coordinator
Select Staffing Agency
Tutor
Wayne County Community College District
Volunteer Coordinator
Focus: Hope
- 2001.10
Recruiter
Focus: Hope
Bachelor of Science - Nursing
Oakland University
BBA - Business Management
Walsh College of Accountancy And Business Administration
Associate of Science - Science
Wayne County Community College District
No Degree - Computer Numerically Controlled (CNC) Machinist Technology
Focus: HOPE Machinist Training Institute
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