Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cynthia Higuera

Indio,CA

Summary

Dynamic professional with extensive experience in customer service and recordkeeping, notably as a Showroom Administrator at WDC Kitchen & Bath. Proven ability to enhance workflow efficiency and maintain confidentiality. Skilled in data entry and supplies ordering, consistently delivering exceptional results while fostering strong client relationships.

Overview

11
11
years of professional experience

Work History

Showroom Administrator

WDC Kitchen & Bath
01.2023 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Cashier Supervisor

Mathis Brothers
11.2020 - 01.2023
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Cashier

McDonald's
03.2020 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Management Assistant

Don Ramón Jumpers
01.2015 - 02.2020
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Prepared and charted data and metrics for detailed status reports.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.

Education

Graduate Certificate -

Indio High School
Indio, CA

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Timesheet processing
  • Supplies ordering

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Showroom Administrator

WDC Kitchen & Bath
01.2023 - Current

Cashier Supervisor

Mathis Brothers
11.2020 - 01.2023

Cashier

McDonald's
03.2020 - 11.2020

Management Assistant

Don Ramón Jumpers
01.2015 - 02.2020

Graduate Certificate -

Indio High School

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Cynthia Higuera