Cynthia Hinnefeld
Aquasco,MD
Summary
Experienced Ph.D student with a strong record of leading high-performing teams and executing strategic initiatives to drive organizational growth. Skilled in directing cross-functional projects, resulting in notable process improvements and operational efficiencies. Proven ability to foster collaborative environments and consistently deliver impactful results.
Overview
14
14
years of professional experience
Work History
3rd Grade Elementary Teacher
Charles County Public Schools
08.2024 - Current
- Implemented differentiated instruction techniques to accommodate diverse learning styles and needs within the classroom.
- Collaborated with other teachers to develop cross-curricular lessons, promoting a deeper understanding of subject matter.
- Established and maintained highly structured classroom culture where students demonstrated respect, responsibility and dedication to studies.
- Guided learning process through use of clearly established goals and objectives to meet student and district goals and objectives.
- Promoted parental involvement in their child''s education by maintaining open lines of communication and hosting regular parent-teacher conferences.
- Developed strong relationships with students, earning their trust and respect while providing mentorship both inside and outside the classroom setting.
Lead Store Manager
Joy Bird
08.2019 - 08.2024
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Led visual merchandising efforts to create appealing displays that drove customer interest and increased sales potential.
- Enhanced customer satisfaction through excellent service, attention to detail, and timely resolution of issues.
- Handled escalated customer complaints resolving issues promptly maintaining customer loyalty.
- Coordinated special events such as product launches or seasonal promotions to drive foot traffic into the store.
- Optimized scheduling processes ensuring appropriate staffing levels during peak hours balancing labor costs.
Store Manager
Kneipp
10.2017 - 08.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Center Director
Jenny Craig Weight Loss Center
07.2011 - 08.2017
- Developed strong community relationships to support center programs and initiatives.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Fostered an inclusive culture within the center by promoting diversity awareness among staff members and addressing any discriminatory behaviors swiftly.
Education
Ph.D. - Criminal Justice
Liberty University
05-2027
Master of Science - Forensic Psychology
Liberty University
05.2024
Bachelor of Science - Life Coach
Liberty University
05.2022
Skills
- Advanced Excel analysis skills
- Sales metrics assessment
- Effective policy implementation
- Integrated facility operations
- Process optimization
- Team-oriented problem-solving and leadership
- Client relationship management
- Effective strategic decision-making
- Staff development
- Individualized teaching methods
- Future-oriented planning
- Fostering collaborative interactions
- Clear and concise communicator
- Data-driven decision-making
- Customized education strategies
- Interpersonal relationship development
Affiliations
- Liberty University Alumni Association
Timeline
3rd Grade Elementary Teacher
Charles County Public Schools
08.2024 - Current
Lead Store Manager
Joy Bird
08.2019 - 08.2024
Store Manager
Kneipp
10.2017 - 08.2019
Center Director
Jenny Craig Weight Loss Center
07.2011 - 08.2017
Master of Science - Forensic Psychology
Liberty University
Bachelor of Science - Life Coach
Liberty University
Ph.D. - Criminal Justice
Liberty University
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