Summary
Work History
Education
Skills
Additional Information
Timeline
Manager
Cynthia Holguin

Cynthia Holguin

Rosemead,CA

Summary

Adept at fostering positive customer experiences, I excelled in payment processing and customer service at Wushiland Boba. Leveraging my tea expertise and exceptional communication skills, I significantly contributed to customer satisfaction and loyalty. My proactive approach in maintaining hygiene standards and promoting store promotions underscores my commitment to excellence and team success.

Work History

Pet Sitter

Private Practice
08.2024 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave medication to pets following guidelines from owners.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Cashier

Wushiland Boba
07.2024 - 10.2024
  • Helped customers complete purchases, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Education

San Gabriel High School
San Gabriel, CA

Bachelor Of Nursing - Pediatric Nursing

East Los Angeles College
Monterey Park, CA

Skills

  • Product restocking
  • Payment Collection
  • Cash Register Operation
  • Customer Service
  • Product Recommendations
  • Time management skills
  • Written and verbal communication
  • Product Knowledge
  • Cleaning and sanitizing
  • Opening and closing duties
  • Speedy and efficient
  • Team Player

Additional Information

  • In possession of a Food Handlers Card.

Timeline

Pet Sitter

Private Practice
08.2024 - Current

Cashier

Wushiland Boba
07.2024 - 10.2024

San Gabriel High School

Bachelor Of Nursing - Pediatric Nursing

East Los Angeles College
Cynthia Holguin