Cynthia Holland-Peete
Advisor of Child Protection
Ripley,TN
Summary
Dedicated Advisor and Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Well-regarded Advisor highly effective at analyzing data and trends to make timely, useful, and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Advisor of Child Protection
Save The Children USA
Ripley, TN
08.2021 - Current
- Produced detailed reports outlining key issues and proposed solutions.
- Improved processes by recommending operational changes.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
Center Director
Northwest Economic Development Agency
Dyersburg, TN
04.2017 - 06.2020
- Kept facility in compliance with all applicable standards and laws.
- Cultivated and strengthened relationships with children and families.
- Developed and implemented emergency response plans for disasters, security issues, and injuries.
Education
Master of Arts - Human Resource Management
08.2015 - 05.2018
Bachelor of Arts - Interdisciplinary Studies
01.2011 - 05.2015
Skills
- Efficient and Detail-Oriented
- Issue and Complaint Resolution
- Upbeat and Positive Personality
- Customer Service
- Creative Problem Solving
- Customer Data Confidentiality
- Verbal and Written Communication
- Customer Account Management
- Data Entry
- Child protection
- Trained in indicators of child abuse
- Childcare proficiency
- Information Protection / Data Classification
- Staff Management
- Strategic planning
- Policies and procedures
- Project Management
- Coaching and mentoring
- Schedule optimization
- Executive protection professional
- Management instruction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Advisor of Child Protection - Save The Children USA
08.2021 - Current
Center Director - Northwest Economic Development Agency
04.2017 - 06.2020
Webster University - Master of Arts, Human Resource Management
08.2015 - 05.2018
University Tennessee Martin - Bachelor of Arts, Interdisciplinary Studies
01.2011 - 05.2015
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