Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Cynthia Holland-Peete

Cynthia Holland-Peete

Advisor of Child Protection
Ripley,TN

Summary

Dedicated Advisor and Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Well-regarded Advisor highly effective at analyzing data and trends to make timely, useful, and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Advisor of Child Protection

Save The Children USA
Ripley, TN
08.2021 - Current
  • Produced detailed reports outlining key issues and proposed solutions.
  • Improved processes by recommending operational changes.
  • Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.

Center Director

Northwest Economic Development Agency
Dyersburg, TN
04.2017 - 06.2020
  • Kept facility in compliance with all applicable standards and laws.
  • Cultivated and strengthened relationships with children and families.
  • Developed and implemented emergency response plans for disasters, security issues, and injuries.

Education

Master of Arts - Human Resource Management

Webster University, St Louis, MO
08.2015 - 05.2018

Bachelor of Arts - Interdisciplinary Studies

University Tennessee Martin, Martin, TN
01.2011 - 05.2015

Skills

  • Efficient and Detail-Oriented
  • Issue and Complaint Resolution
  • Upbeat and Positive Personality
  • Customer Service
  • Creative Problem Solving
  • Customer Data Confidentiality
  • Verbal and Written Communication
  • Customer Account Management
  • Data Entry
  • Child protection
  • Trained in indicators of child abuse
  • Childcare proficiency
  • Information Protection / Data Classification
  • Staff Management
  • Strategic planning
  • Policies and procedures
  • Project Management
  • Coaching and mentoring
  • Schedule optimization
  • Executive protection professional
  • Management instruction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Advisor of Child Protection - Save The Children USA
08.2021 - Current
Center Director - Northwest Economic Development Agency
04.2017 - 06.2020
Webster University - Master of Arts, Human Resource Management
08.2015 - 05.2018
University Tennessee Martin - Bachelor of Arts, Interdisciplinary Studies
01.2011 - 05.2015
Cynthia Holland-PeeteAdvisor of Child Protection