Cynthia Holmes
Rio Rancho,United States
Overview
14
14
years of professional experience
Work History
Administrative Assistant II
The MIND RESEARCH NETWORK
Albuquerque, United States
10.2021 - Current
- Provide administrative support to executive team, including meetings, calendars, and travel arrangements.
- Manage correspondence, reports, and presentations ensuring accuracy and confidentiality of documents.
- Handle incoming calls and inquiries, directing them to appropriate personnel as needed.
- Maintain organized filing systems and regularly update contact lists and office supplies inventory.
- Process invoices, expense reports, and purchase requisitions, ensuring timely submissions and approvals.
- Assist with special event planning, including catering and venue arrangements, and coordinate mailings.
- Manage training records for compliance and facilitate onboarding/offboarding of all personel.
- Perform front desk duties, welcoming and directing visitors, and efficient operation of office equipment.
MEG Technician/Research Assistant
The MIND RESEARCH NETWORK
Albuquerque, United States
06.2019 - 10.2021
- Operate and maintain the Magnetoencephalography (MEG) machine daily.
- Conduct weekly helium fills and other preventive maintenance on the MEG and other various equipment.
- Operate company technology programs such as COINS, Presentation, E-Prime and Matlab.
- Maintain all petty cash accounts, distribute, reconcile and provide monthly reports for accounting purposes.
- Procurement – assist with various Core and lab purchases, and reconcile expense reports monthly.
- Generate monthly reports for scan billing.
- Train and educate Research assistants, volunteers and collaborators on various tasks and company protocols.
- Assist in developing recruitment strategies.
- Participated in team research projects and conducted individual research, including online research.
- Planned and implemented multiple outreach and recruitment events on and offsite successfully.
- Determine eligibility of and gather consent from study participants according to protocol.
- Conduct research visits, data collection and administering Neuropsych testing for records and analyzing.
- Coordinate collection of study specimens and processing.
- Collect and manage patient and laboratory data for clinical research visits.
Operations Assistant
The MIND RESEARCH NETWORK
Albuquerque, United States
05.2014 - 01.2019
- Oversee all Petty cash accounts, reconcile and provide monthly reports for accounting purposes.
- Procurement – assist with various organizational purchases, and reconcile expense reports monthly.
- Manage all facility requests through the online ticketing system, Zendesk, assign and route accordingly.
- Manage and record required trainings such as HIPAA, COI etc
- For all staff, collaborators and volunteers as well as notification of completion.
- Coordinate and prepare for all guest speakers visiting the organization
- Manage the organizational Workstudy program.
- Conduct on and off boarding of employees, collaborators, volunteers, students, etc.
- Provide additional support to Business operations administration and executive staff as well as the Medical director by preparing reimbursement requests, making purchases and any other assistance requested.
Administrative Assistant I
The MIND RESEARCH NETWORK
Albuquerque, United States
04.2013 - 05.2014
- Welcomed incoming guests by determining their nature of visit, directing or escorting them as necessary.
- Operate telephone switchboard to screen, or forward calls, providing information and taking messages.
- Provide establishment information, directions and location, departments, employees, and enrolling studies.
- Perform proofreading, transcribing, and operating calculators or computers to log invoices and documents.
- Process and prepare memos, correspondence, travel reimbursements, and other Microsoft Office documents.
- Transmit information or documents to vendors and employees using, computer, mail or facsimile machine.
- Manage and maintain directories, recruitment flyers, intranet and website information.
- Prepare and distribute newsletter to all staff, collaborators and volunteers.
- Process Invoices, distribute for approval and submit to Accounts Payable for payment.
- Manage and record required trainings such as HIPAA, COI etc
- For all staff, collaborators and volunteers as well as notification of completion.
- Coordinate and prepare for all guest speakers visiting the organization.
- Provide additional support to Business operations administration and executive staff as well as the medical director by preparing reimbursement requests, making purchases and any other assistance requested.
- Front desk support for all staff assisting with shipments, scheduling of conference rooms, etc.
- Manage and order all supplies for printers and office supplies
- Assist with facility requests through ticketing system, contacting the appropriate department.
- Collect, sort, distribute, and prepare mail, messages, or courier deliveries.
Office Manager
VALPRO CARPET CARE
Albuquerque, United States
03.2011 - 04.2013
- Operate telephone switchboard to screen/forward calls, provide information, take messages, or schedule appointments.
- Bookkeeping, billing and receiving payments in QuickBooks.
- Receive payments daily in the form of cash, checks or credit card and record receipts for services.
- Sales & Marketing via telephone, mail, and email.
- Schedule maintain and update appointment calendars.
- File and maintain records.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Provide establishment information, location of departments or offices, employees, or services provided.
- Hear and resolve complaints from customers or the public.
- Perform proofreading, transcribing information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Process and prepare memos, correspondence, travel vouchers, or other documents through Microsoft office.
- Keep a current record of staff members' whereabouts and availability.
Education
High School Diploma -
Cibola High School
New Mexico, United States05.2002
Skills
- Office Administration
- Database Management
- Research Expertise
- Quality Assurance
- Meeting Planning/Scheduling
- Spreadsheet Management
- Data Entry
- Workflow Optimization
Timeline
Administrative Assistant II
The MIND RESEARCH NETWORK
10.2021 - Current
MEG Technician/Research Assistant
The MIND RESEARCH NETWORK
06.2019 - 10.2021
Operations Assistant
The MIND RESEARCH NETWORK
05.2014 - 01.2019
Administrative Assistant I
The MIND RESEARCH NETWORK
04.2013 - 05.2014
Office Manager
VALPRO CARPET CARE
03.2011 - 04.2013
High School Diploma -
Cibola High School
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