Cynthia Howell, PhD
NY
Summary
To secure a challenging position with a progressive organization where my experience and leadership skills will permit me to develop and implement strategic goals to achieve a higher level of learning initiatives in the healthcare field.
Overview
35
35
years of professional experience
Work History
Assistant to the Sr. Director of Engineering
NYU Langone Hospital
Long Island
01.2018 - Current
- Responsible for maintaining all employees’ records and time sheets
- Created work orders and other records as per Joint Commission requirements
- Utilize the Computerized Maintenance Management Software System (CMMS)
- Dispatched and closed out work orders from the individual shops in a timely manner
- Perform other duties as assigned in Unifier
Project Manager of the MLTC and Montefiore HMO programs
Montefiore Medical Center
Yonkers, NY
01.2010 - 01.2016
- Supervise a team of15 homecare coordinators
- Developed and trained cross-functional teams, including RNs and other department staff, to ensure a positive experience for the enrollment of members and referrals of providers along with NYS coding requirements
- Facilitated matters regarding MLTC and Montefiore HMO (e.g
- Regulations, eligibility, models of care) to represent the organization in a professional and public forum
- Monitored member and provider satisfaction for care quality and financial management to ensure goals were met
Case Manager
South Nassau Hospital
01.2004 - 01.2010
- Managed care included but was not limited to coordination of benefits through (Medicare and Medicaid), monitored all skilled services and discharge plans
- Collaborated with insurance providers to ensure that benefit verifications were accurate and updated along with CPT and ICD-10 coding
- Produced485s and Oasis to provide patients with a plan of care
- Interacted with members, families, and physicians while maintaining ongoing telephonic communication to ensure a safe and appropriate care plan
Cardiovascular Technologist
Hempstead Medical Facility
01.1995 - 01.2004
- Performed Ultrasound procedures using high-tech sonographic equipment
- Verified all CPT and IDC codes for accuracy
- Monitored and documented the tests result for physicians
Case Manager/ Eligibility Specialist
NYC Dept of Social Services
01.1990 - 01.1994
- Implement allocated budget for clients based on eligibility criteria
- Collaborated with clients to determine Medicaid eligibility for benefits
- Identified barriers and developing innovative solutions to ensure the quality of services
Education
PhD - Public Health with a concentration in Community Health Promotion
Walden University
11.2024
Skills
- Proficient in Microsoft Office, Knowledge of EPIC, Aware Manager, EMR system, HMO Plans, and HIM
- Certified NYS Notary
- Licensed Life Insurance Agent
Affiliations
- The American Public Health Association (APHA)
- National Alliance of Cardiovascular Technologists
- The Sharing Community (Homeless Services)
Timeline
Assistant to the Sr. Director of Engineering
NYU Langone Hospital
01.2018 - Current
Project Manager of the MLTC and Montefiore HMO programs
Montefiore Medical Center
01.2010 - 01.2016
Case Manager
South Nassau Hospital
01.2004 - 01.2010
Cardiovascular Technologist
Hempstead Medical Facility
01.1995 - 01.2004
Case Manager/ Eligibility Specialist
NYC Dept of Social Services
01.1990 - 01.1994
PhD - Public Health with a concentration in Community Health Promotion
Walden University