Cynthia Hughes
ANAHEIM,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Tax Preparer
Anaheim Professional Services- Albayati Group
01.2023 - 05.2023
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
Front Office Receptionist
Saleem A. Waraich, M.D. Rheumatology
01.2015 - 10.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
Front Desk Receptionist
Gt Collision Center
10.2017 - 03.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Associate of Arts - English Language And Literature
Fullerton College
Fullerton, CAAssociate of Arts - English Language And Literature
Orange Coast College
Costa Mesa, CAAssociate of Arts - Accounting And Business Management
Southern New Hampshire University
Hooksett, NHAssociate of Arts - Accounting And Business Management
Universal Accounting
Draper, UTSkills
- Time Management
- Tax Accounting
- Individual Tax Returns
- Filing System Management
- QuickBooks Proficiency
- Prepare Returns
- Personnel Management Software
- Valid PTIN
- Administrative Skills
- Microsoft Office
- Data Entry Software
Timeline
Tax Preparer
Anaheim Professional Services- Albayati Group
01.2023 - 05.2023
Front Desk Receptionist
Gt Collision Center
10.2017 - 03.2018
Front Office Receptionist
Saleem A. Waraich, M.D. Rheumatology
01.2015 - 10.2018
Associate of Arts - English Language And Literature
Fullerton College
Associate of Arts - English Language And Literature
Orange Coast College
Associate of Arts - Accounting And Business Management
Southern New Hampshire University
Associate of Arts - Accounting And Business Management
Universal Accounting