Overview
Work History
Education
Timeline
Generic

Cynthia Hughes

Bridgeville,DE

Overview

27
27
years of professional experience

Work History

Associate Manager

Cracker Barrel
12.2019 - Current
  • Led team to enhance customer service standards, resulting in improved guest satisfaction scores.
  • Developed and implemented training programs for new associates, fostering skill development and operational efficiency.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels across departments.
  • Coordinated daily operations, ensuring compliance with health and safety regulations while maintaining quality standards.
  • Mentored staff on best practices in guest interactions, contributing to a positive dining experience.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.

Caterer

Nage
04.2001 - 08.2019
  • Coordinated catering logistics for diverse events, ensuring timely delivery and setup of services.
  • Supervised kitchen staff, fostering a collaborative environment that improved service efficiency and quality.
  • Trained new employees on catering procedures and safety protocols, elevating team performance standards.
  • Directed large-scale event operations, ensuring seamless execution from planning through post-event analysis.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.

Bakery Manager

Walmart
06.1998 - 09.2010
  • Supervised daily operations of bakery, ensuring high-quality product standards and customer satisfaction.
  • Implemented inventory management system to track supplies, reducing waste and improving cost control.
  • Led initiatives to improve baking processes, resulting in increased output and reduced preparation times.

Education

Some College -

Delaware Technical Community College
DE

Diploma - Basic

Wood Bridgeville
Bridgeville, DE
06.1991

Timeline

Associate Manager

Cracker Barrel
12.2019 - Current

Caterer

Nage
04.2001 - 08.2019

Bakery Manager

Walmart
06.1998 - 09.2010

Some College -

Delaware Technical Community College

Diploma - Basic

Wood Bridgeville

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Cynthia Hughes