Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Hughey

Fort Walton Beach,FL

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Golden Corral Buffet. Excelled in staff management and customer relations, significantly reducing discrepancies and fostering a team-oriented environment. Skilled in quality inspection and decision-making, ensuring product excellence and compliance at Leonardo DRS. Brings a blend of hard and soft skills to drive positive outcomes. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

33
33
years of professional experience

Work History

Assistant Manager

Golden Corral Buffet
04.2013 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Quality Inspector

Leonardo DRS
02.1991 - 03.2012
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Identified defects during cyclical checks.

Education

High School Diploma -

Escuela Ramon Vila Mayo
Loiza, Puerto Rico
06.1974

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Staff Management
  • Customer Service
  • Teamwork and Collaboration
  • Decision-Making
  • Professional and Courteous

Timeline

Assistant Manager

Golden Corral Buffet
04.2013 - Current

Quality Inspector

Leonardo DRS
02.1991 - 03.2012

High School Diploma -

Escuela Ramon Vila Mayo

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Cynthia Hughey